Level 2 Technical Support Engineer - GPU/AI Infra
AI Chopping Block
TensorWave is building a Level 2 technical support team in the United States. We seek a hands‑on Technical Support Engineer to diagnose complex Linux, GPU, Kubernetes, and Slurm issues for AI workloads at scale. You will work directly with customer engineers, write runbooks, and help shape the escalation paths and tooling. You will collaborate with the global operations center, create repeatable diagnostics, and contribute to the knowledge base. #J-18808-Ljbffr AI Chopping Block
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Level 2 Technical Support Engineer - GPU/AI Infra in Brooklyn, NY vacancy
- ...secure, reliable, and resilient AI compute at scale. We've... ...the Role We are building our level 2 technical support team from the ground up, and... ...looking for a Technical Support Engineer to join it. Our customers... ...companies running massive GPU training jobs and production...Level 2Temporary workWork at officeFlexible hours
AI Chopping Block
Brooklyn, NY2 days ago $90k - $160k
About Us Vast.ai's cloud powers AI projects... ...Linux and GPU infrastructure issues... ...serve as the engineering resource our L1 support team relies on when... ...-to-end, gather technical evidence,... ...support experience 2 hours — Meet and... ...across all experience levels with compensation...SuggestedFull timeWork at officeWork from homeMonday to Friday- Harrison.ai is seeking a Support Engineer to join our US Service Excellence Squad. The role spans three areas: teleradiology operations, SaaS AI product support, and Corporate IT. You’ll own Level 2 cases, diagnose healthcare integration issues, and drive incidents to...Level 2
- ...intelligence and help shape the future of AI. Our mission: make intelligence... ...build, and operate large-scale GPU infrastructure for high-... .... Build infrastructure that supports reinforcement learning... ...model execution through kernel-level optimization, model parallelism...SuggestedWork at officeVisa sponsorship
- ...their intelligence and help shape the future of AI. Our mission: make intelligence open and accessible... ...optimization of communication, memory usage, and GPU utilization. Build and maintain training pipelines that support large-scale datasets, checkpointing, and...SuggestedWork at officeVisa sponsorship
- ...we’re about At Harrison.ai, we’re redefining what’... ...re building tools that support clinicians to deliver... ...Your Role This Support Engineer role sits within our Service... ..., where you provide Level 2 customer support... ...Salesforce across product, technical, and quality-related case...Level 2Work at officeImmediate startRemote workWork from homeWorldwideFlexible hours
$111k
...search built on proven AI, AlphaSense... ...City with more than 2,000 employees across... ...Customer & Product Support (C&PS) sits at the... ...experienced Cloud Support Engineer to join our dynamic... ...this role, senior technical voice for our most... ...your work and team-level metrics; flag...Level 2Remote jobLocal area$80.9k - $122.3k
## Technical Support EngineerApplyremote type: Office - Flexiblelocations... ...**Salesforce is the #1 AI CRM, where humans with... ...of it all.Ready to level-up your career at the... ...issues to Product Engineering when necessary.* Provide... ...equivalent experience.* 2+ years of experience in...Work at officeSalesforce
Brooklyn, NY17 hours ago- ...security solutions to deliver AI-driven, actionable... ...customer trust goes with it. As a Technical Support Engineer III, you'll own the escalations... ...OUR IDEAL CANDIDATE Escalation-Level Troubleshooting: You're the person... ...the person under pressure at 2 a.m. Influence Without...Permanent employmentFull timeWork at officeRemote workFlexible hoursNight shift
LVT Corp
Brooklyn, NY2 days ago - ..., and provide advanced support for pre-production silicon... ...supporting AMD engineering and validation teams. The... ...Person You are a hands-on technical leader with experience... ...maintain operational service levels. Partner with hiring... .... AMD’s "Responsible AI Policy" is available here...For contractorsRelocation
Advanced Micro Devices , Inc.
Brooklyn, NY2 days ago - ...Through teamwork, laughter, and a supportive work environment, we inspire... .... Position Overview As our Technical Support Engineer, you're the first line of... ...replies with scripts and AI-assisted workflows. Skills and... ...from Java 17 / Spring Boot 2.7 toward Spring Boot 4, so...
Credentially
Brooklyn, NY3 days ago $65.7k - $118.3k
...solving and provide top-tier technical support? Join our We are looking for a Junior Linux Engineer to join our Cloud... ...Linux, Docker, and Ansible-level concepts. Someone who... ...this role you will: 2+ years of relevant experience... ...without a glitch. AI : Enabling our...Work experience placementWork at officeShift work$82.62k - $129k
...combines modern 911 infrastructure with an AI intelligence layer—helping public... ...world. Your Impact We are seeking a Technical Support Engineer (Tier 2+) to support customers and internal... ...escalations, providing expert-level troubleshooting and issue resolution....Work experience placementRemote work$65k - $75k
MediSolution is hiring a Technical Support Engineer to provide crucial support for international carrier customers facing complex technical issues.... ...candidates will navigate SQL database queries, engage with AI tools for enhanced problem-solving, and document findings to...Remote work$59.5k - $82k
...and safe for people to ask for help and support causes—for themselves and each other.... ...Pro team is searching for our next Technical Support Engineer I to help investigate, triage and document... ..., Jira, observability platforms, Chat AI LLMs Enterprise customer service...Full timeWork at officeLocal areaRemote workFlexible hours- ...division of Harris; is seeking a Technical Support Engineer who has genuine technical... ...customer issues at Tier 1 and Tier 2 - not someone who triages... ...tool available — including AI — to reason through the... ...incident, suitable for carrier-level customers Create and maintain...Remote jobPermanent employmentLocal areaShift work
$70k - $110k
...security with the world’s most advanced AI-native platform. We work on large scale... ...with you. About the Role The ideal Technical Support Engineer candidate is passionate about technology... ...Workstation, troubleshooting and diagnosing low-level operating systems and network issues....Remote jobWork at officeLocal areaImmediate start- About us Talkie builds AI Agents for healthcare. Our agents handle patient-clinic... .... The Role We're looking for a Junior Technical Support Engineer to keep our AI Agents connected to the... ...better. The entire process typically takes 2-4 weeks. What to expect Initial...Contract workTemporary workWork at officeRemote workWork from homeFlexible hoursShift workNight shift
$63.15k - $90k
...environments present complex technical challenges that... ...with internal engineering teams, external... ...4 advanced product support across commercial video... ...Resolve high-level escalations through... ...modules; leverage AI tools to streamline... ...practical work experience 2-4 years of...Work experience placementLocal areaImmediate startFlexible hours- ...Technician The TechOps team supports Elanco Manufacturing and Research... ...deskside and end-user technical support, including break/fix... ...Computer Networking, Computer Engineering, IT Systems Engineering, or equivalent... ...automated tools, including AI, to support parts of our...Summer workWork at officeLocal areaRelocationMonday to FridayDay shift
Indiana Ag Connection
Brooklyn, NY4 days ago - ...seeking a hands-on Network/IT Support Technician based out of... ...to provide on-site technical support during the first... ...stations) Troubleshoot OS-level issues (macOS/Windows),... ...period Qualifications 2+ years of hands-on IT support... ..., Terraform, and modern AI-assisted tools (e.g.,...Work at office
Covestic
Brooklyn, NY1 day ago - ...Secaucus, NJ is looking for IT Help Desk Support professionals to join our team. This role offers the opportunity to provide Level 1 and Level 2 support and assist our growing client base. Candidates should have strong technical skills and excellent customer service capabilities...Level 2Work at office
kozmetickesluzby.vecnakraska.sk - Jobboard
Secaucus, NJ2 days ago - ...IT Specialist Level 2We are seeking a knowledgeable and customer-focused IT Specialist Level 2 to join our team. The IT Specialist Level 2 will be responsible for maintaining... ...'s technology infrastructure, providing technical support to employees, managing hardware and...Level 2
Wei Wei &Co
Flushing, NY2 days ago $122.88k - $184.32k
...infrastructure for the global AI economy. We are... ...platform that supports developers and... ...infrastructure. Built by engineers, for engineers. From large‑scale GPU orchestration to... ..., and hands‑on technical oversight. You will... ...ensure high service levels across hardware, network...$62.4k - $93.6k
...infrastructure for the global AI economy. We are... ...platform that supports developers and... ...infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to... ...with the Technical Project Manager. This... ...in-depth advanced level troubleshooting Report...For contractors- CrowdStrike is seeking a talented Technical Support Engineer to support GovCloud customers, troubleshoot complex issues, and coordinate with engineering. You will own cases end-to-end, identify root causes, and document improvements for scalable support. Ideal candidates...
$30 - $45 per hour
...infrastructure for the global AI economy. We are building... ...AI cloud platform that supports developers and... ...infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference... ...external contractors to address technical and operational challenges...Hourly payFor contractorsShift work- Fortune Brands Innovations, Inc. is seeking an IT Technical Support Agent to support key IT infrastructure, troubleshoot desktops, and assist... ...and imaging. The role involves onsite end-user support for level 2 issues and collaboration with our managed services team. The...Level 2
- eMazzanti in Hoboken, New Jersey, is seeking a Help Desk Support Technician to provide outstanding level 1 and level 2 support to its growing client base. Join a... ...communication skills while effectively managing technical troubleshooting and customer service issues. A...Level 2
- # Member of Technical Staff, Specialized FocusEventual • •... ...Eventual**Every breakthrough AI application, from... ...workloads. Our open-source engine, Daft, is purpose-built... ...external APIs, managing GPU clusters, and handling failures... ...to reach for lower-level primitives when...Work at officeImmediate startFlexible hoursNight shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Level 2 Technical Support Engineer - GPU/AI Infra. Be the first to apply!
Related searches
- IT support engineer Brooklyn, NY
- support escalation engineer Brooklyn, NY
- production support engineer Brooklyn, NY
- application support engineer Brooklyn, NY
- line support engineer Brooklyn, NY
- software technical support engineer Brooklyn, NY
- tech support engineer Brooklyn, NY
- technical support engineer Brooklyn, NY
- associate support engineer Brooklyn, NY
- senior IT engineer Brooklyn, NY