Account Rep | $15-$20/hr + $500 Bonus | Paid Training | Hiring Now

Job Description

Job Description

Account Rep | $15-$20/hr + $500 Bonus | Paid Training | Hiring Now

Novus Debt Resolutions

Lewisville, TX | Full-time | On-site only

START AT $15-$20 PER HOUR + EARN A $500 NEW HIRE BONUS

Ready to get to work? We are actively hiring and have immediate openings available. Qualified applicants may be able to interview and start as soon as next week.

There is no requirement that you start immediately. If you need to give notice to a current employer or have another reasonable start date, we still encourage you to apply.

Novus Debt Resolutions is hiring dependable, coachable people to join our Lewisville team.

Starting pay is $15 to $20 per hour based on relevant experience and qualifications.

You do not need previous call-center, sales, or debt-relief experience. We will teach you what you need to know.

You do need to be comfortable talking with people. A clear, friendly, professional telephone voice is important for this position.

Your job is straightforward: talk with people who have expressed interest in getting help with their debt, understand why they contacted us, gather basic information, and connect qualified consumers with one of our Debt Consultants.

You will receive two to three weeks of paid, hands-on training and learn professional telephone, customer-service, qualification, and sales skills.

New hires are also eligible to earn a $500 New Hire Bonus after successfully completing their first full scheduled workweek.

COMPENSATION AND BENEFITS

• Starting pay of $15 to $20 per hour, based on relevant experience and qualifications
• $500 New Hire Bonus after successfully completing your first full scheduled workweek
• Two to three weeks of paid, hands-on training
• Performance and compensation review after approximately three months
• Health insurance following the applicable eligibility period
• Hands-on coaching and ongoing training
• Professional development opportunities
• Team contests, recognition, and a fun office culture
• Opportunity to advance into higher-earning sales and leadership positions

WHAT YOU WILL DO

• Answer inbound calls from consumers who have expressed interest in debt-relief options
• Make outbound calls to people who have previously expressed interest in our services
• Have friendly, professional conversations throughout the day
• Ask approved intake and qualification questions
• Schedule consultations and make warm transfers to Debt Consultants
• Follow up with previous inquiries, missed appointments, and incomplete applications
• Enter accurate notes and information into our CRM
• Follow approved scripts, processes, and compliance procedures
• Participate in coaching, call reviews, role-play, and ongoing training
• Treat every consumer with patience, dignity, and respect

WHAT WE ARE LOOKING FOR

Reliability matters here.

We can teach you our systems, scripts, and processes. We need you to bring a strong work ethic, dependable attendance, a willingness to learn, and a professional attitude.

You may be a strong fit if you:

• Show up consistently and on time
• Speak clearly and professionally on the telephone
• Are comfortable making and receiving calls throughout the day
• Can carry on a natural conversation with people you do not know
• Listen well and follow instructions
• Learn new information quickly
• Accept coaching and apply what you learn
• Can follow a structured process and approved scripts
• Have basic computer skills
• Remain calm when someone is frustrated or upset
• Pay attention to details
• Bring a positive attitude to work

Previous experience in customer service, restaurants, retail, hospitality, collections, reception, banking, scheduling, call centers, sales, or other customer-facing work can be helpful, but it is not required.

START HERE AND BUILD A CAREER

For the right person, this does not have to remain an hourly entry-level position.

Strong Account Representatives may be considered for advancement into Debt Consultant positions with significantly greater earning potential.

As our company grows, additional leadership opportunities may also become available.

Advancement and increased earnings are not guaranteed. They are based on performance, attendance, successful completion of training, compliance, coachability, available positions, and business needs.

SCHEDULE AND LOCATION

This is a full-time, 40-hour-per-week position.

Your initial two to three weeks of paid training will be Monday through Friday.

After successfully completing training, available regular work schedules include:

• Monday through Friday
• Tuesday through Saturday

Your regular schedule will be discussed during the hiring process.

This position is performed entirely at:

Novus Debt Resolutions
417 Oakbend Drive
Lewisville, TX 75067

This is an in-office position. Remote and hybrid work are not available. (especially early on in your time with us)

ABOUT NOVUS DEBT RESOLUTIONS

Novus Debt Resolutions helps consumers explore options for addressing financial hardship and unsecured debt. Our team strives to treat every consumer with compassion, honesty, and respect.

APPLY TODAY

If you are dependable, comfortable talking with people, and ready to learn, we would like to meet you.

Selected applicants will be contacted by our hiring team.

Novus Debt Resolutions is an equal opportunity employer. Employment decisions are based on job-related qualifications and legitimate business needs. Reasonable accommodations are available during the application and interview process.

Novus Debt Resolutions is a Texas-based leader in debt relief and financial services, helping individuals and families find real solutions to overcome unmanageable debt and achieve long-term financial freedom. Our experienced team works directly with creditors to negotiate settlements, reduce balances, and help clients rebuild their financial stability through honesty, compassion, and proven strategies.

At Novus, we believe in combining faith, integrity, and performance to deliver life-changing results. Our team environment encourages professional growth, personal accountability, and teamwork. Every employee receives comprehensive training, ongoing support, and the tools to succeed in both sales and customer service roles.

We offer competitive pay structures, advancement opportunities, and a culture focused on excellence, ethics, and purpose. If you’re motivated, results-driven, and want a career that makes a lasting impact, Novus Debt Resolutions is the place to build your future.

Join our team in Lewisville, TX and start a rewarding career in debt relief, financial consulting, or client services - where your work truly changes lives.

Company Description

Novus Debt Resolutions is a Texas-based leader in debt relief and financial services, helping individuals and families find real solutions to overcome unmanageable debt and achieve long-term financial freedom. Our experienced team works directly with creditors to negotiate settlements, reduce balances, and help clients rebuild their financial stability through honesty, compassion, and proven strategies.\r\n\r\nAt Novus, we believe in combining faith, integrity, and performance to deliver life-changing results. Our team environment encourages professional growth, personal accountability, and teamwork. Every employee receives comprehensive training, ongoing support, and the tools to succeed in both sales and customer service roles.\r\n\r\nWe offer competitive pay structures, advancement opportunities, and a culture focused on excellence, ethics, and purpose. If you’re motivated, results-driven, and want a career that makes a lasting impact, Novus Debt Resolutions is the place to build your future.\r\n\r\nJoin our team in Lewisville, TX and start a rewarding career in debt relief, financial consulting, or client services - where your work truly changes lives.