Clinical Medical Assistant - Dermatology & Allergy/Immunology

Harmony Allergy & Dermatology, LLC

Bradenton, Florida

Position Type: Full-Time, Non-Exempt

About Harmony Allergy & Dermatology

Harmony Allergy & Dermatology is a physician-owned specialty medical practice providing comprehensive dermatology and allergy/immunology care to pediatric and adult patients in the Bradenton community and surrounding areas.

Our practice combines medical dermatology, dermatologic surgery, Mohs micrographic surgery, and allergy and immunology services in a patient-centered environment built around clinical excellence, compassionate care, and personalized medicine.

We are building our team from the ground up and are looking for individuals who want to play an important role in the growth and culture of a new physician-led practice.

Position Summary

Harmony Allergy & Dermatology is seeking a highly organized, dependable, and patient-focused Clinical Medical Assistant to support both our dermatology and allergy & immunology physicians.

This is a cross-trained position that combines hands-on clinical responsibilities with administrative and patient-support duties. The Clinical Medical Assistant will work closely with both physicians and will assist with patient visits, dermatologic procedures, Mohs surgery, allergy testing, immunotherapy, medication administration, patient communication, care coordination, and general clinical operations.

The ideal candidate is comfortable working in a fast-moving specialty practice, enjoys learning, communicates well with patients and coworkers, and recognizes when a clinical issue requires physician involvement.

All clinical duties are performed under the direction, supervision, and responsibility of the treating physician and in accordance with applicable law, physician protocols, practice policies, and the employee's demonstrated training and competency.

Essential Duties and Responsibilities

Dermatology

• Room patients and obtain vital signs, medication lists, allergies, medical histories, and other relevant clinical information.
• Prepare patients for comprehensive dermatologic examinations.
• Assist physicians with skin biopsies, excisions, electrodesiccation and curettage (ED&C), cryotherapy, wound care, and other dermatologic procedures.
• Assist with Mohs micrographic surgery and surgical repairs.
• Prepare procedure and examination rooms, instruments, equipment, medications, and supplies.
• Label and process specimens accurately and assist with pathology documentation and coordination.
• Provide physician-directed post-procedure instructions, wound-care education, and follow-up information.
• Clean, disinfect, sterilize, and process instruments according to established protocols.
• Maintain appropriate dermatology medication, procedure, and supply inventory.
• Assist with other dermatologic procedures and clinical responsibilities as directed by the physician.

Allergy & Immunology

• Room and prepare pediatric and adult allergy/immunology patients for evaluation and treatment.
• Obtain detailed allergy, medication, symptom, and relevant medical histories.
• Prepare patients, equipment, medications, and supplies for allergy testing.
• Assist with the placement and performance of allergy testing according to physician-established protocols.
• Administer allergy immunotherapy injections as directed by the physician and consistent with established protocols and demonstrated competency.
• Assist with preparation and mixing of allergen immunotherapy extracts according to physician-established protocols, training requirements, and applicable standards.
• Monitor patients following allergy injections or other treatments and promptly report adverse symptoms or reactions to the physician.
• Maintain complete and accurate allergy immunotherapy documentation.
• Assist with physician-directed administration and monitoring of biologic medications when applicable.
• Assist with other in-office allergy/immunology testing, procedures, and treatments.
• Maintain proper storage of medications, biologics, allergy extracts, and related supplies.
• Perform and document required medication and refrigerator temperature checks.
• Maintain allergy/immunology medications, supplies, testing materials, and inventory.
• Provide physician-directed patient education regarding allergy testing, medications, immunotherapy, and treatment plans.

Patient Support & Care Coordination

• Receive patient telephone calls, gather appropriate information, and route or escalate clinical concerns according to practice protocols.
• Recognize symptoms or patient concerns requiring immediate physician or licensed clinical review.
• Schedule and reschedule patient appointments.
• Monitor and respond to appropriate patient portal communications within assigned responsibilities.
• Process medication refill requests and route them for physician authorization as appropriate.
• Assist with medication and procedure prior authorizations.
• Request and obtain outside medical records.
• Coordinate referrals, laboratory testing, imaging, pathology, and other outside services.
• Communicate physician-approved test results, treatment instructions, and follow-up recommendations to patients.
• Assist with insurance verification and required documentation.
• Assist with patient check-in, check-out, scheduling, and payment collection when needed.

Documentation & Practice Operations

• Maintain timely, accurate, and complete documentation within the electronic medical record.
• Scan, upload, organize, and appropriately route outside medical records and clinical documents.
• Maintain patient confidentiality and comply with HIPAA and practice privacy policies.
• Assist with ordering and maintaining medical, surgical, allergy, and office supplies.
• Help maintain clean, organized, properly stocked examination and procedure rooms.
• Follow infection-control, sterilization, medication-storage, sharps-safety, and workplace safety protocols.
• Participate in cross-training for both dermatology and allergy & immunology workflows.
• Assist coworkers and physicians as needed to maintain efficient patient flow and practice operations.
• Perform other duties reasonably related to the position as assigned.

Qualifications

Required

• Previous experience working as a Medical Assistant or in a comparable clinical medical office position.
• Strong patient-service and interpersonal skills.
• Excellent attention to detail and organizational ability.
• Ability to accurately follow physician instructions, protocols, and established clinical procedures.
• Ability to manage multiple priorities in a busy medical environment.
• Strong verbal and written communication skills.
• Comfortable using electronic medical records and other medical-office technology.
• Ability to maintain patient confidentiality and handle sensitive medical information appropriately.
• Dependable attendance, punctuality, and professionalism.
• Ability to work independently within assigned responsibilities while recognizing when physician guidance or escalation is necessary.
• Willingness and ability to become cross-trained in both dermatology and allergy & immunology.

Preferred

• Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or comparable nationally recognized medical assistant certification.
• Formal Medical Assistant training or completion of a recognized medical assisting program.
• Dermatology experience.
• Allergy & immunology experience.
• Experience assisting with dermatologic surgical procedures, excisions, biopsies, and/or Mohs surgery.
• Experience with allergy skin testing, allergy immunotherapy, allergen extract preparation, or biologic medications.
• Experience with ModMed EMA.
• Prior authorization experience.
• Experience working within a physician-owned specialty medical practice.
• Current BLS/CPR certification or ability to obtain certification following hire.

Knowledge, Skills & Abilities

The successful candidate should demonstrate:

• A patient-first approach and genuine interest in providing excellent care.
• Strong clinical judgment within the boundaries of the Medical Assistant role.
• Exceptional attention to patient identification, medications, allergies, specimens, documentation, and clinical details.
• Ability to remain calm and respond appropriately when a patient experiences an unexpected reaction or medical concern.
• Comfort learning and working within two distinct medical specialties.
• Ability to communicate professionally with pediatric patients, adult patients, parents, caregivers, physicians, coworkers, laboratories, pharmacies, insurers, and other healthcare providers.
• Flexibility and willingness to help wherever needed as a new medical practice grows and develops.
• Respect for teamwork, accountability, confidentiality, and the physician-patient relationship.

Physical & Work Environment Requirements

This position requires the ability to perform the physical functions ordinarily associated with a clinical medical office, including frequent standing and walking, assisting with examination and procedure-room preparation, handling instruments and medical supplies, and performing tasks requiring manual dexterity and attention to detail.

The employee may routinely work around needles, sharps, blood or other bodily fluids, medications, disinfectants, allergens, and other materials commonly encountered in a dermatology and allergy/immunology practice. Appropriate personal protective equipment and safety procedures must be followed at all times.

Clinical Scope

The Clinical Medical Assistant does not independently diagnose medical conditions, prescribe medications, interpret clinical findings, establish treatment plans, or provide medical advice outside the individual's authorized and delegated responsibilities.

Clinical procedures, medication administration, allergy immunotherapy, allergen extract preparation, and other delegated duties must be performed only after appropriate training and competency have been established and under physician supervision as required by applicable law and Harmony Allergy & Dermatology protocols.

Equal Employment Opportunity

Harmony Allergy & Dermatology, LLC is committed to providing equal employment opportunities to qualified applicants and employees without unlawful discrimination. Employment decisions are based on qualifications, performance, business needs, and other legitimate job-related considerations.

Reasonable accommodations will be provided to qualified applicants and employees as required by applicable law.

This job description is intended to describe the general nature and responsibilities of the position. It is not intended to be an exhaustive list of every duty, responsibility, or qualification. Responsibilities may change as the practice grows and operational needs evolve.