Senior Manager, Contact Center Excellence
Oak Solutions Group Inc.
Oak Solutions Group Inc. is seeking a Senior Customer Service Manager to oversee a 100+ seat contact center and drive a best-in-class customer experience in a fast-paced environment. You will lead front-line and back-office teams, develop managers, monitor performance metrics, and implement process improvements while building a high-performing, customer-focused culture across the organization. This hands-on role requires strong communication, strategic thinking, and a proven ability to recruit, #J-18808-Ljbffr Oak Solutions Group Inc.
Vacancy posted 15 hours ago
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