Trauma Quality Improvement Coordinator

Trauma Quality Improvement Coordinator City/State: Norfolk, VA; Work Shift: First (Days); Position Status: Full-time (40 hours a week), dayshift; Position Location: On-site at Sentara Norfolk General with one day from home after training; Standard Working Hours: 8:00 AM – 5:00 PM during training, with flexibility after completion. The Trauma Performance Improvement (PI) Coordinator supports the trauma program’s performance improvement and patient safety processes in accordance with American College of Surgeons (ACS) Trauma Quality Improvement Program (TQIP) standards, state trauma regulations, and organizational quality initiatives. The role facilitates case review, data validation, quality monitoring, and multidisciplinary collaboration to ensure continuous improvement in trauma care delivery and outcomes. The coordinator works closely with trauma surgeons, advanced practice providers, nursing leadership, registrars, and quality teams to identify opportunities for improvement and implement corrective actions. Essential Duties & Responsibilities Coordinates and supports the trauma program Performance Improvement and Patient Safety (PIPS) program. Identifies cases for review using audit filters, registry data, complications, and mortality reviews. Facilitates timely case reviews with trauma leadership and multidisciplinary teams. Tracks and documents quality issues, opportunities for improvement (OFIs), and corrective actions. Ensures loop closure for identified performance improvement events. Maintains documentation required for ACS trauma center verification and site visits. Reviews trauma registry data and quality reports to identify trends and performance gaps. Monitors compliance with trauma clinical guidelines, protocols, and pathways. Collaborates with trauma registrars to ensure accurate case abstraction and data validation. Assists with preparation and submission of TQIP and state trauma registry data. Develops reports and dashboards highlighting key trauma quality metrics. Prepares cases for Trauma Performance Improvement Committee meetings. Coordinates multidisciplinary case reviews, including participation from trauma surgery, emergency medicine, nursing, radiology, and other specialties. Documents committee discussions, recommendations, and action plans. Supports implementation of system improvements and education initiatives based on case review findings. Ensures trauma PI processes comply with American College of Surgeons (ACS) Trauma Center Standards State trauma system requirements Hospital quality and patient safety policies Assists with preparation for State & ACS trauma center verification and re-verification visits. Maintains documentation of PI activities, meeting minutes, and loop closure evidence. Provides education to trauma staff regarding quality improvement findings and best practices. Provides education and guidance to trauma registrars. Supports development of trauma clinical practice guidelines and protocols. Promotes a culture of safety, transparency, and continuous improvement across the trauma program. Education Bachelor's of Science in Nursing required Certification/Licensure RN Licensure - VA/Compact required Experience Minimum 3 years of clinical ED or ICU, preferably trauma-related, experience. Experience with quality improvement, patient safety, or trauma registry preferred. Knowledge of ACS trauma verification standards and PIPS processes. Knowledge of Excel and EPIC. Benefits Medical, Dental, Vision plans Adoption, Fertility and Surrogacy Reimbursement up to $10,000 Paid Time Off and Sick Leave Paid Parental & Family Caregiver Leave Emergency Backup Care Long-Term, Short-Term Disability, and Critical Illness plans Life Insurance 401k/403B with Employer Match Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education Student Debt Pay Down – $10,000 Reimbursement for certifications and free access to complete CEUs and professional development Pet Insurance Legal Resources Plan Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met Sentara Norfolk General Hospital, located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads. It also serves as the primary teaching hospital for Eastern Virginia Medical School. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its workforce. We are committed to a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. #J-18808-Ljbffr