Mortgage Production Specialist

This position is responsible for providing support to one or more Mortgage Loan Originators in the form of preparing, disclosing, and collecting documentation for residential mortgages for processing and underwriting. This position will also communicate and coordinate loan progress and needs with clients, partners, internal departments, and external third parties as needed. ESSENTIAL DUTIES & RESPONSIBILITIES: Assists the MLO with loan documentation preparation and provides loan disclosures to applicant. Prepares new application packages and assists MLO in the distribution to customers. Reviews and assesses individual needs of the customer and provides counsel on mortgage programs; discusses terms and rates with customers; locks loans/interest rates. Coordinates and communicates the progress and needs among applicant, MLO, Processor, Underwriter, and external third party entities. Ensures all disclosures are within Federal and State Law requirements, i.e. initial disclosure, re-disclosure and change of circumstance. Follows all established policies and procedures and maintain compliance with all lending regulations. Clears and submits conditions with Processor, Underwriter, and MLO. Coordinates closings with customer, MLO, Processor, Underwriter, and third parties as needed. Responds to mortgage related telephone inquiries and encourages mortgage business development through telephone contact. Submits automated underwriting requests for LP/DU approval. Performs all other duties as assigned. SUPERVISORY RESPONSIBILITIES: None MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE: High school graduate or equivalent; Associate's degree or higher preferred At least one year of mortgage experience Individual NMLS Registration required (company sponsored) Ability to use discretion, tact, and diplomacy when interacting with applicants, co-workers, partners, and third party entities Professional appearance and attitude Attention to detail Organizational and time management skills with the ability to manage multiple tasks in a fast paced environment Problem-solving & analytical ability Proficiency in word processing and written communication skills with the ability to proofread and edit Ability to read and interpret loan documents, agency, investor, and regulatory agency requirements Flexibility to assist at other locations as needed Working knowledge of spreadsheet software ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS: Ability to work under stress and meet deadlines Ability to travel Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement. Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws. #J-18808-Ljbffr Hancock Whitney