Food Server Deli

Elmhurst CUSD 205 Job Description Title: Food Server Deli Department: Food Service Category: 5 Supervisor: Food Service manager or Food Service Director FLSA Status: Non-exempt Hours: 10:30 - 2pm Summary Food Service employees play an essential role in supporting the health, nutrition, and well-being of students by preparing and serving nutritious meals in a safe, efficient, and customer-focused manner. Employees are expected to follow established guidelines, and food safety regulations while maintaining high standards of cleanliness and sanitation in all kitchen and dining areas. Food Service employees work collaboratively as part of the school's food service team to ensure timely meal service, positive interactions with students and staff, and compliance with district, state, and federal requirements. Reliability, attention to detail, and a commitment to providing excellent service to students are key expectations for all food service employees. Essential Duties and Responsibilities Prepare and arrange food items for efficient service. Basic Kitchen Skills. Use of knives, ovens, dishmachine Ability to work well as part of a team in a fast paced environment. Strong customer service skills when working with students and staff. Maintain food quality, and compliance with health and safety guidelines. Knowledge of or ability to follow National School Lunch Program guidelines. Ability to maintain National School Lunch Program production sheets. Ability to maintain cleanliness and follow food safety and sanitation standards. Comfortable using approved cleaning chemicals safely. Ability to stand for extended periods and perform light lifting. Willingness to assist in multiple cafeteria stations as needed. Other duties may be assigned. Attend unit meetings, in‑service training, and related events to obtain information necessary to perform job duties. Ability to maintain National School Lunch Program production records. Supervisory Responsibilities This job has no supervisory responsibilities. (Supervision refers to other employees, not students) Competencies Analytical – Uses intuition and experience to complement data. Continuous Learning – Assesses own strengths and weaknesses; seeks feedback to improve performance; strives to continuously build knowledge and skills. Job Knowledge – Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively. Use of Technology – Demonstrates required skills. Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; works well in group problem solving situations; uses reason even when dealing with emotional topics. Customer Service – Manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance. Communications – Expresses ideas and thoughts verbally; exhibits good listening and comprehension; keeps others adequately informed. Cooperation – Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to coworkers; works cooperatively in group situations; works actively to resolve conflicts. Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; participates in meetings. Teamwork – Balances team and individual responsibilities; exhibits objectivity and openness to others' views; contributes to building a positive team spirit; puts success of team above own interests. Conflict Resolution – Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts. Impact & Influence – Uses authority appropriately to accomplish goals. Diversity – Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment. Ethics – Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values. Organizational Support – Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values. Strategic Thinking – Identifies external threats and opportunities; adapts strategy to changing conditions. Adaptability – Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events. Achievement Focus – Measures self against standard of excellence. Personal Appearance – Dresses appropriately for position; keeps self well groomed. Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time. Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments. Initiative – Volunteers readily; asks for and offers help when needed. Innovation – Meets challenges with resourcefulness; generates suggestions for improving work. Judgement – Exhibits sound and accurate judgment; includes appropriate people in decision‑making process. Planning/Organizing – Uses time efficiently. Safety and Security – Observes safety and security procedures; reports potentially unsafe conditions. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one‑on‑one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have knowledge of Gmail Contact Management systems and Aesop Human Resource systems. Certificates, Licenses, Registrations None Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to sit; use hands to finger, handle, or feel; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. #J-18808-Ljbffr Elmhurst Community Unit School District 205