Patient Care Coordinator
Mindful Behavioral Healthcare
Job Title: Patient Care Coordinator
Department: Clinical
Job Purpose: Helps patients and providers by providing clinical information, services and assistance.
Job Duties
Mindful Behavioral Healthcare is a growing psychiatric practice located in Kissimmee, Florida!
Our team is looking for a Full Patient Care Coordinator to handle inbound and outbound calls, including the processing and upkeep of pharmacy orders and handling of order inquiries and patient-related issues. Other responsibilities include: maintaining patient census and reaching out to patients regarding their medication and order status, gathering patients' clinical data/ correcting information in appropriate databases, and providing support to physicians, nurses, and patients in a clear and articulate manner.
We are looking for a candidate with strong organizational, communication and customer service skills.
Qualifications
- High School Diploma
- Minimum 1 year of Pharmacy Technician or Call Center Experience
- Bilingual (English/Spanish)
- Strong knowledge of Microsoft Office Suites
- Leadership experience is a plus
Schedule: Monday - Friday, 8a-5p EST. Candidates must be available to work beyond the established scheduled (extended hours) when required by the business.
Location: In person.
Ability To Relocate: Kissimmee, FL: Relocate before starting work (Required).
This role requires the individual to undergo and pass an L2 Background check through AHCA (Florida Agency for Healthcare Administration) prior to their first day of employment. The process includes fingerprinting.
Job Type: Full-time
Benefits
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Please send resume online via Indeed ONLY.
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