Facilities Manager, on-site

About the Role Join CBRE and play a key role in delivering an exceptional workplace experience for one of our premier clients in the financial services sector. Based onsite at a prestigious, high‑end office tower in downtown Miami, this highly visible role supports employees and executives across nine leased floors in a Class A high‑rise environment where customer service and professionalism are paramount. As a Facilities Manager, you will oversee day‑to‑day facility operations, serve as the primary point of contact for client stakeholders, and partner closely with the landlord and service providers to ensure seamless service delivery. We're looking for an engaging, hospitality‑minded professional who is passionate about building relationships, anticipating client needs, and delivering a white‑glove workplace experience. What You'll Do Coordinate and oversee facility maintenance, repairs, and improvement projects performed by vendors, contractors, and service providers to ensure quality, compliance, and timely completion. Build and maintain strong client relationships, serving as a key point of contact for facility‑related matters and leading discussions to resolve outstanding issues and concerns. Plan, execute, and manage capital and operating projects from initiation through completion, ensuring alignment with business objectives, budgets, and timelines. Develop, administer, and monitor operating and capital budgets, providing financial oversight and identifying opportunities for cost optimization. Conduct routine facility inspections to ensure compliance with local, state, and federal regulations, while identifying opportunities to improve operational efficiency, reliability, and asset performance. Oversee environmental health and safety programs and procedures to promote a safe, compliant, and high‑performing workplace. Manage vendor relationships, contracts, and invoicing processes, including reviewing and approving proposals, quotes, and expenditures for parts, labor, and services. Deliver training and guidance on facility operations, maintenance procedures, safety protocols, and best practices to support team effectiveness and compliance. Lead by example and demonstrate behaviors aligned with CBRE's RISE values, fostering collaboration and influencing stakeholders to achieve shared goals and successful outcomes. Leverage expertise in facilities management and cross‑functional collaboration to support departmental objectives and drive operational excellence. Identify, troubleshoot, and resolve day‑to‑day and moderately complex operational challenges, implementing effective solutions and continuously improving processes and systems. What You’ll Need: Proven experience managing commercial facilities, including day‑to‑day operations, maintenance programs, regulatory compliance, and vendor performance management. Bilingual proficiency in English and Spanish is preferred. Demonstrated leadership experience overseeing onsite teams, including setting performance expectations, providing coaching and development, conducting performance evaluations, and fostering a culture of accountability and engagement. Bachelor’s degree preferred, with 3–5 years of relevant facilities management experience. An equivalent combination of education and experience will be considered. A valid driver’s license is required. Facilities Management certification (e.g., FMP, CFM) is preferred. Experience developing, managing, and monitoring operating and capital budgets, with a strong understanding of financial controls and cost management practices. Excellent interpersonal, relationship‑building, and communication skills, with the ability to effectively collaborate with clients, vendors, and cross‑functional teams. Strong problem‑solving and decision‑making abilities, including the capacity to navigate complex situations, resolve issues, and influence positive outcomes. Working knowledge of Mechanical, Electrical, and Plumbing (MEP) systems and building infrastructure. Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and related business applications, with strong technical aptitude and the ability to learn new systems quickly. Highly organized with strong attention to detail, effective prioritization skills, and a proactive, solutions‑oriented mindset. Demonstrated ability to work independently while also collaborating effectively within a team environment. Strong analytical and mathematical skills, including the ability to interpret data, prepare budgets, calculate percentages and financial metrics, and support business decision‑making. Must be authorized to work in the United States without current or future sponsorship requirements. Why CBRE? Competitive Benefits: CBRE offers a comprehensive benefits package including medical, dental, and vision insurance, life insurance, disability coverage, and a 401(k) plan starting the first day of the month following your start date. Professional Development: We are committed to investing in our employees' growth and development through training programs, certifications, and mentorship opportunities. Career Advancement: CBRE is a global leader in commercial real estate services, providing ample opportunities for career progression and advancement within the company. #J-18808-Ljbffr CBRE Group, Inc.