Shipping And Receiving Supervisor

Shipping/Receiving Supervisor

Position Title: Supervisor

Area/Specialty: Shipping/Receiving

Location: ADVICS Manufacturing Georgia

Department: Shipping/Receiving

Reports To: Production Manager

FLSA Category: Hourly Salaried - Exempt

Direct Reports: Yes

Position Summary:

The Shipping & Receiving Supervisor is responsible for planning, directing, and coordinating all shipping, receiving, warehouse, and inventory control activities to ensure the safe, accurate, and timely movement of materials and finished goods. This position provides leadership to material handlers, maintains inventory integrity, ensures compliance with safety, environmental, and quality standards, and supports continuous improvement initiatives throughout the Shipping & Receiving Department.

Position Duties and Responsibilities:

Safety:

• Promote and maintain a safe work environment for all ADVICS employees, contractors, and visitors.
• Conduct daily workplace safety inspections and immediately correct unsafe conditions or behaviors.
• Lead by example in promoting safe work practices and ensuring compliance with all company safety policies.
• Ensure all forklift operators are properly trained, certified, and operate equipment safely.
• Verify that daily forklift inspections are completed and preventative maintenance is performed according to schedule.

Environmental Compliance:

• Maintain an environmentally safe workplace by conducting daily inspections of storage and warehouse areas.
• Ensure Satellite Accumulation Areas are organized, properly labeled, and sealed when not actively in use.
• Ensure spills are cleaned immediately and management is notified within 20 minutes of discovery.
• Maintain compliance with all environmental regulations and company policies.

Shipping and Receiving Operations:

• Supervise daily shipping and receiving activities to ensure customer shipments are accurate, complete, and delivered on time.
• Ensure all shipping processes are performed according to approved work instructions and company standards.
• Manage and verify that all products are properly labeled, packaged, and documented prior to shipment.
• Manage the processing Bills of Lading and all required shipping documentation accurately and on time.
• Manage the receiving of incoming materials, supplies, and purchased goods by verifying invoices and receiving documentation.
• Coordinate special deliveries, expedited shipments, and production control requests as required.
• Maintain records related to hazardous materials and hazardous shipments in compliance with applicable regulations.
• Notify Production Control and management immediately of shipping delays, missed shipments, inventory shortages, or order discrepancies that could impact customer deliveries.

Inventory Control:

• Maintain accurate inventory through proper inbound receipts, inventory transactions, and outbound shipments.
• Ensure inventory transactions are completed accurately within the ERP system.
• Investigate inventory discrepancies and implement corrective actions to prevent recurrence.
• Perform monthly counts of inventory stored in onsite containers.
• Assist with monthly cycle counts and biannual physical inventories.
• Ensure inventory accuracy through proper warehouse practices and transaction discipline.

Leadership and Employee Development:

• Supervise, direct, and support shipping and receiving personnel in daily operations.
• Train, coach, and develop material handlers in shipping, receiving, inventory control, warehouse procedures, and ERP transactions.
• Assign qualified trainers to new employees and monitor training progress.
• Conduct follow-up evaluations to verify training effectiveness.
• Review, approve, and sign employee training records after demonstrating competency.
• Ensure all required training documentation is completed and approved before employees perform work independently.
• Provide ongoing coaching and performance feedback to improve employee effectiveness and accountability.

Process Improvement:

• Continuously evaluate shipping and receiving processes to identify opportunities for improvement.
• Promote and enforce Kanban systems and First-In, First-Out (FIFO) inventory practices.
• Identify operational issues, recommend corrective actions, and implement process improvements that increase efficiency, accuracy, and customer satisfaction.
• Encourage employee participation in QC Circle and continuous improvement activities.

Equipment and Facility Maintenance:

• Coordinate 5S activities within the Shipping & Receiving Department to maintain a clean, organized, and efficient workplace.
• Ensure equipment, warehouse areas, racks, storage locations, hand washing stations, and common areas remain clean and free of hazards.
• Verify preventative maintenance and routine cleaning activities are completed on schedule.
• Ensure pallets and materials are stored safely and organized to minimize hazards and improve workflow.

Administrative Responsibilities:

• Purchase shipping and receiving supplies as needed while maintaining appropriate inventory levels.
• Maintain accurate shipping, receiving, inventory, training, and compliance records.
• Prepare reports related to inventory, shipping performance, training, and department metrics.
• Perform other duties as assigned.

Key Performance Indicators (KPIs):

• Safety performance and OSHA compliance
• Inventory accuracy
• On-time customer delivery
• Shipping and receiving accuracy
• Inventory transaction accuracy
• Cycle count and physical inventory accuracy
• Forklift certification compliance
• Employee training completion
• Quality of customer shipments
• 5S and warehouse organization
• Continuous improvement participation
• Customer satisfaction

Knowledge/Experience/Skills:

Associate degree or higher in business or leadership (Preferred). With 3-5 years' shipping/receiving, warehouse, or logistics experience in a manufacturing environment. A combination of education and related experience will be considered. The following skills and experience are needed to be a successful supervisor:

• Previous supervisory or leadership experience preferred.
• Strong understanding of inventory control, warehouse operations, and ERP systems.
• Experience with cycle counting, physical inventory, FIFO, and Kanban systems.
• Knowledge of hazardous material shipping requirements is preferred.
• Strong leadership, communication, organizational, and problem-solving skills.
• Proficiency with Microsoft Office and ERP/inventory management software.

Competencies:

Communication Writes and speaks effectively, using conventions proper to the situation; states own opinions clearly and concisely; demonstrates openness and honesty; listens well during meetings and feedback sessions; explains reasoning behind own opinions; asks others for their opinions and feedback; asks questions to ensure understanding; exercises a professional approach with other using all appropriate tools of communication; uses consideration and tact when offering opinions.

Commitment to Safety Understands, encourages and carries out the principles of integrated safety management; complies with or oversees the compliance with safety policies and procedures; completes all require EHS training; takes personal responsibility for safety.

Reliability Personally responsible; completes work in a timely, consistent manner; works hours necessary to complete assigned work; is regularly present and punctual; arrives prepared for work; is committed to doing the best job possible; keeps commitments.

Problem Solving Anticipates problems; see how a problem and its solution will affect other units; gathers information before making decisions; weigh alternatives against objectives and arrives at reasonable decisions; adapts well to changing priorities, deadlines and directions; works to eliminate all processes which do not add value; is willing to take action, even under pressure, criticism or tight deadlines; takes informed risks; recognizes and accurately evaluates the signs of a problem; analyzes current procedures for possible improvements; notifies manager of problems in a timely manner.

Work Environment:

Work environment involves moderate risks or discomforts which require special safety precautions (e.g., working around moving machines in production facilities) and protective clothing or gear such as safety glasses, gloves and safety shoes are required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands or arms. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus.