Global Mobility Specialist

Global Mobility Specialist

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future – including your own.

We're actively seeking a talented Global Mobility Specialist to join our Global Mobility Team in Charlotte, NC (strongly preferred), Newport Beach, CA, or Omaha NE.

As a Global Mobility Specialist, you'll move Pacific Life and your career forward by acting as an internal consultant to employees, managers, Talent Acquisition (TA) and People Experience (PX), providing strategic advice on moves, ensuring application of appropriate policy, and overseeing a caseload of employee files while ensuring superior employee experience. You will fill a new role that sits on a team of 2 people in the People Operations division. Your colleagues will include payroll specialists, HR operations, benefit specialists and fellow compensation professionals.

How you'll help move us forward:

• Serve as an employee-focused internal consultant, providing relocation guidance to employees, Talent Acquisition, and Talent Management while balancing individual needs, business requirements, policy application, cost mitigation, and customer satisfaction.
• Oversee end-to-end mobility cases through completion, managing inquiries via the Global Mobility mailbox/caseload system and coordinating with employees, PX, TA, Payroll, and vendors to ensure timely cost analysis, approvals, LOUs, system updates, and transactions.
• Proactively manage issues, escalations, exceptions, and vendor performance to ensure a positive employee experience, minimize service creep, maintain compliance and equity, and engage management as appropriate.

The experience you bring:

• Bachelor's degree
• 3-5 years of experience in Global Mobility or Immigration
• Fluent in Microsoft office tools including PowerPoint and Excel.
• Ability to understand and analyze data and manage multiple task.
• Strong relationship building skills, empathy, and operational excellence

What makes you stand out:

• Knowledge of tax, tax equalization and shadow payroll
• Knowledge of relocation management case management tools
• Ability to understand and interpret cost projections

Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
• Paid Parental Leave as well as an Adoption Assistance Program
• Competitive 401k savings plan with company match and an additional contribution regardless of participation

We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.