Low Voltage Service Manager
VIP Systems, Inc.
Company Overview VIP Systems is a South Florida Low Voltage integrator specializing in complex technology infrastructure (cabling, security, and access control) for luxury high-rise developments. Position Overview We are seeking a proactive Service Manager to lead our service department and ensure the long-term performance of our technology installations. This role requires a high-energy leader to manage maintenance requests, coordinate service technicians, and maintain excellent relationships with property managers in a fast-paced environment. Responsibilities Service Operations: Manage maintenance contracts and daily service calls for luxury high-rise clients. Scheduling & Dispatching: Coordinate technician schedules and dispatch teams for emergency repairs or routine maintenance. Client Support: Act as the primary contact for property managers regarding repairs and system upgrades. Technical Troubleshooting: Provide remote guidance to field teams to resolve complex system faults. Service Documentation: Manage tickets, ensure accurate billing, and maintain detailed service history. Qualifications Required Qualifications: 3-5+ years in service management or as a lead technician in low voltage. Technical Knowledge: Proficiency in troubleshooting access control, CCTV, and structured cabling. Communication: Excellent client-facing skills. Bilingual (English/Spanish) is highly preferred. Software Proficiency: Proficient in Microsoft Office and service dispatch or CRM software. Leadership: Ability to manage a technical team in a fast-paced environment. #J-18808-Ljbffr VIP Systems, Inc.
Vacancy posted 3 days ago
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