Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Experience Lead

$15.75 - $17.9 per hour

McDonald's

Guest Experience Leader

Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU.

PERKS & BENEFITS:

  • Competitive pay between $15.75 per hour - 17.90

  • Employee discounts and free meals

  • Paid sick leave and/or paid time off

  • Tuition reimbursement and/or educational assistance

  • Training and advancement opportunities

  • Weekly direct deposit

  • 401k plan

  • Medical, dental, and vision benefits

And much, much more!

This role is vital to the guest experience because you'll:

  • Lead the experience: Check in with guests and make sure they are enjoying themselves

  • Be the solution: Handle guest concerns and provide resolve to their satisfaction

  • Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment

  • Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald's App, Mobile Order & Pay features

To be successful in this position, you'll need:

  • A humble and hospitable demeanor;

  • Passion for helping and serving others (customers and fellow team members);

  • A desire to learn and grow; and

  • The ability to communicate effectively and anticipate customer needs

So, what's your job combo?

Equal Employment Opportunity and Our Value of Inclusion

McDonald's is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. In accordance with applicable laws, McDonald's provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. Additionally, McDonald's provides reasonable accommodations for qualified applicants and candidates with disabilities. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact View email address on click.appcast.io.

This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.

Requsition ID: PDX_MC_83816602-AE06-4038-85F9-84A4A1C9BA5A_105638

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact View email address on click.appcast.io if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact View email address on click.appcast.io@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Guest Experience Lead in Surprise, AZ vacancy
  •  ...serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in. The Place...  ...'s talk. Make your move. See a day in the life of a Guest Experience Lead at McDonald's Requirements: We believe in letting you... 
    Suggested
    Full time
    Part time
    Local area

    McDonald's

    Sun City, AZ
    11 hours ago
  • Subway - 52091-0 in Surprise, Arizona is seeking a Manager to ensure excellent guest experiences and manage operational processes. The ideal candidate will have at least 2 years in a restaurant setting and skills in staff supervision and training. Responsibilities include... 
    Suggested
    Full time
    Part time
    Shift work

    Subway - 52091-0

    Surprise, AZ
    5 days ago
  • Subway - 36543-0 is seeking a Manager in Sun City, Arizona to oversee restaurant operations, including guest experience, staff training, inventory management, and local marketing initiatives. Candidates should have a high school diploma (college preferred) and at least... 
    Suggested
    Local area

    Subway - 36543-0

    Sun City, AZ
    1 day ago
  • $15.75 - $17.9 per hour

     ...Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU....  ...This role is vital to the guest experience because you'll: Lead the experience: Check in with guests and make sure they are enjoying... 
    Suggested
    Flexible hours
    Shift work

    McDonald's

    Glendale, AZ
    4 days ago
  • Guest Experience Leader Requirements: Outstanding attitude, willingness to learn and grow, and the capability to excel in a fast‑paced, team‑based environment. Must be 16 years of age or older. Responsibilities Greeting guests and communicating with them while ordering... 
    Suggested

    McDonald's

    Peoria, AZ
    1 day ago
  • A leading fast-food chain in Peoria, AZ is hiring a Guest Experience Lead to ensure guest satisfaction and a positive dining environment. Responsibilities include managing guest interactions, addressing concerns, and leading the team. Ideal candidates are approachable,... 
    Full time
    Flexible hours

    McDonald's

    Peoria, AZ
    1 day ago
  • $20 - $24 per hour

    A leading service provider in the food industry is seeking a Service Manager in Glendale, Arizona. The...  ...hourly employees, ensuring hiring, training, and guest satisfaction. Ideal candidates will have over 4 years of experience in food service and 2 years in a supervisory... 
    Hourly pay
    Immediate start

    Providerfoodservice

    Glendale, AZ
    5 days ago
  •  ...General Manager in Sun City West, Arizona. This role involves leading and training staff to enhance productivity, maintaining operational...  ...customer service. Candidates should have at least one year of experience in a similar position. This opportunity promises professional... 

    Arby's, Inc.

    Sun City West, AZ
    2 days ago
  •  ...its Litchfield Park location. This leadership role focuses on daily operations, team performance, and guest experiences. Responsibilities include supervising team leads, ensuring safety and cleanliness, and driving profitability. Ideal candidates will have 2+ years of... 

    Altitude Trampoline Park

    Litchfield Park, AZ
    5 days ago
  • Yard House is seeking a Restaurant Manager in Glendale, Arizona to oversee daily operations and ensure exceptional guest experiences. The ideal candidate will have a passion for culinary excellence, strong leadership skills, and restaurant management experience in a high... 

    Yard House

    Glendale, AZ
    4 days ago
  •  ...providing leadership to restaurant employees, ensuring operational excellence, and contributing to guest satisfaction. Candidates should have a minimum of 1 year's experience with P&L responsibility, and a high school diploma is required. Benefits include ongoing training... 
    Flexible hours

    J001632 JIB Stine Enterprises

    Litchfield Park, AZ
    5 days ago
  •  ...- 14005-0 in Glendale, Arizona is seeking experienced QSR Managers. As a Manager, you will focus on providing an exceptional guest experience, ensuring food quality, and supporting local marketing initiatives. Qualified candidates should have a high school diploma, 2... 
    Full time
    Part time
    Local area
    Shift work

    Subway - 14005-0

    Glendale, AZ
    1 day ago
  •  ...experienced QSR Manager. This role requires excellent communication and team management skills, with responsibilities including guest experience, inventory management, and staff recruitment. Ideal candidates should have at least 2 years in a restaurant setting,... 

    Subway - 52923-0

    Peoria, AZ
    1 day ago
  • Subway - 10996-0 in Peoria, Arizona is seeking a Shift Manager who will focus on providing an excellent guest experience, staff supervision, and maintaining a clean restaurant environment. The ideal candidate will have a high school diploma and at least one year of experience... 
    Full time
    Part time
    Shift work

    Subway - 10996-0

    Peoria, AZ
    1 day ago
  •  ...an opportunity for confidence. You will support the Center Manager in achieving financial results while ensuring an inviting experience for guests. This full-time role has generous compensation, including hourly wage plus commission. Ideal candidates will have a sales... 
    Hourly pay
    Full time

    Wax Center Partners

    Glendale, AZ
    3 days ago
  • A leading salon franchise is seeking a receptionist to join their team in Litchfield Park, Arizona. This role involves providing outstanding guest service, assisting with marketing efforts, and ensuring smooth salon operations. The ideal candidate should be flexible, possess... 
    Flexible hours
    Shift work

    Regis Corporate

    Litchfield Park, AZ
    5 days ago
  • A leading salon franchise in Litchfield Park, Arizona, is seeking a Receptionist to join their team. The role involves providing excellent guest service, marketing the business, and managing tasks efficiently in a dynamic salon environment. Candidates should possess strong... 
    Shift work
    Night shift

    Regis Corporate

    Litchfield Park, AZ
    4 days ago
  •  ...Support Manager to oversee daily operations and lead a vibrant team. The role requires managing...  ...staffing, driving service excellence, and resolving guest concerns. Ideal candidates will have prior high-volume restaurant experience, possess leadership qualities, and be... 
    Flexible hours

    Oregano's

    Glendale, AZ
    5 days ago
  •  ...excellent customer service. This role involves hiring, training, and leading staff, as well as maintaining operational efficiency. Ideal candidates will have three years of retail management experience and strong sales skills, thriving in a fast-paced environment with a... 

    UH OSN LLC

    Glendale, AZ
    1 day ago
  • $16 - $18 per hour

    Firehouse Subs is seeking a Shift Manager in Peoria, Arizona. The role involves ensuring compliance with regulations, leading the team for superior guest service, and managing profitability during assigned shifts. Responsibilities include training staff, enforcing... 
    Hourly pay
    Shift work

    Firehouse Subs

    Peoria, AZ
    5 days ago
  • A leading wellness spa in Peoria, Arizona, is seeking a Lead Spa Sales Associate to enhance customer experiences and boost sales. Your role will involve meeting membership sales goals, providing exceptional customer service, and training team members. Ideal candidates... 
    Flexible hours

    Hand & Stone Massage and Facial Spa

    Peoria, AZ
    2 days ago
  •  ...operational aspects essential to the successful execution of events. The role includes managing personnel and subcontractors, ensuring guest experiences meet safety and service standards. Applicants should have significant experience in event operations, particularly in... 
    For subcontractor

    Desert Diamond Arena

    Glendale, AZ
    2 days ago
  • A leading retail brand in Surprise, Arizona is hiring a Store Lead to support the Store Manager in achieving sales performance through...  ...team, executing business plans, and enhancing the customer experience. Ideal candidates should have at least one year of retail or sales... 

    Men's Wearhouse

    Surprise, AZ
    2 days ago
  •  ...Professional to support daily operations of the Golf Shop and Guest Services. Responsibilities include overseeing operations, training...  ...Candidates should possess a Bachelor's degree, with preferred experience in a related field and supervisory roles. The position offers... 
    Full time

    BlueStar Resort & Golf

    Peoria, AZ
    5 days ago
  •  ...Restaurant Manager / General Manager. This role focuses on leading restaurant employees, ensuring guest satisfaction, and managing shift operations...  ...candidate will possess a High School Diploma, relevant experience, and excellent interpersonal skills. Benefits include... 
    Flexible hours
    Shift work

    8131 W. Bell Road, Peoria, AZ - Denny's Stine Enterprises

    Peoria, AZ
    1 day ago
  •  ...Surprise, a Penske Automotive Group dealership located in Arizona, is seeking an enthusiastic Service Advisor to enhance our customer experience. In this position, you will be responsible for scheduling appointments and managing customer communication regarding vehicle... 

    Toyota of Surprise

    Surprise, AZ
    3 days ago
  • A leading beauty retailer in Peoria, Arizona seeks an Assistant Services Manager to lead...  ...role focuses on operational excellence, guest satisfaction, and mentoring stylists and...  ...license, have 2-3 years of salon management experience, and demonstrate strong leadership and... 

    ULTA Beauty

    Peoria, AZ
    3 days ago
  •  ...should have a background in business management or hospitality, strong leadership skills, and experience in financial management. This position requires the ability to develop and motivate teams while ensuring guest satisfaction. #J-18808-Ljbffr 0056 Glendale, AZ - Bell Road

    0056 Glendale, AZ - Bell Road

    Glendale, AZ
    4 days ago
  •  ...skills, learn to swim and enjoy the water, and build a passion for the oceans and marine health. We are hiring an Aquatics Experience Lead. This important role contributes to the success of Diventures by building and maintaining positive experiences and relationships... 

    DiVentures

    Peoria, AZ
    11 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Experience Lead. Be the first to apply!