Executive Housekeeper | Homewood Suites by Hilton Columbus/OSU

Homewood Suites by Hilton features spacious suite rooms, complimentary hot breakfast, and indoor pool. Homewood is in an ideal location just a short walk from The Ohio State University, across the street from many dining and shopping options, as well as nearby the Jerome Schottenstein Center, downtown Columbus, and local golf courses.

Shaner Hotel Group

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website,

Are you a hands-on leader with a passion for hospitality and operational excellence? We are seeking an experienced Executive Housekeeper to lead our housekeeping team, maintain exceptional cleanliness standards, and deliver an outstanding guest experience.

What You'll Do

• Lead, train, coach, and develop housekeeping team members to ensure high performance and service excellence.
• Oversee daily housekeeping operations, ensuring compliance with company, brand, and hotel standards.
• Create and manage staff schedules based on occupancy forecasts and business demands.
• Monitor cleanliness, sanitation, and organization throughout the property.
• Address guest concerns promptly and professionally to ensure complete guest satisfaction.
• Manage employee performance, productivity, and departmental accountability.
• Maintain inventory, supplies, and departmental budget expectations.
• Complete required reports and administrative tasks accurately and on time.
• Assist with housekeeping, laundry, and public area duties as needed.
• Foster a positive, team-oriented work environment focused on quality and efficiency.

What We're Looking For

• Minimum of 2 years of housekeeping management experience in the hospitality industry; Hilton experience a plus.
• Strong leadership, communication, and team-building skills.
• Ability to effectively manage multiple priorities in a fast-paced environment.
• Knowledge of housekeeping operations, cleaning procedures, chemical handling, and equipment usage.
• Ability to read, interpret, and follow safety procedures, policies, and operational guidelines.
• High school diploma or equivalent required; college coursework preferred.
• Bilingual English/Spanish is a plus.

Requirements

• Flexible availability, including weekends, holidays, and varied shifts, as needed.
• Commitment to maintaining exceptional guest service and cleanliness standards.
• Ability to work both independently and alongside team members when operational needs require.

Why Join Us?

Join a team that values leadership, service excellence, and professional growth. As Executive Housekeeper, you'll play a key role in creating a clean, welcoming environment that keeps guests coming back.