Retail Customer Service Representative
$31.2k - $60kShentel
Experience Required
One year customer relations, phone sales and/or brand ambassador
Minimum Education Required
High School Diploma/G.E.D.
Education Or Experience Substitution
N/A
License(s) Required
Valid driver's license
Training Required/Provided
Paid training provided
Expected Start Date
08/10/2026
Compensation
$31,200.00 - $60,000.00 / yearly
Hours Per Week
40
Number Of Positions
1
Work Schedule and Shift Requirements
Monday - Friday, 8:00 am - 5:00 pm with occasional OT
Job Description
Shentel is hiring a Retail Customer Service Representative in our West Van Lear, KY Shentel Store. We are looking for a sales-oriented customer service professional to sell Shentel Broadband service through face-to-face and over-the-phone interactions. You will play a pivotal role in keeping your neighbors connected!
We offer a great work environment and competitive total compensation package that includes:
Hourly base pay rate + uncapped commission
World class 401(k) – up to 8% company contribution
Medical, dental, vision, and life insurance with company subsidies
Up to 3 weeks of PTO and up to 9 paid holidays
Work schedule: M-F, 8a– 5p with occasional overtime
You worked hard for the following:
Your reputation as a successful sales professional who meets and exceeds sales goals
Your high school diploma or equivalent
One year of customer service or call center experience
We are looking for motivated individuals who love a challenge and are ready to meet and exceed their goals.
What are you waiting for? Come join Shentel’s Retail Sales Team!
Job Type
Full time
Benefits Offered
Base salary + uncapped commission
Paid training with ongoing coaching and team support
Medical, dental, vision, and life insurance
401(k) with company contribution
Paid time off, holidays, and more
Equal Employment Opportunity (EEO) Employer
Yes
Americans with Disabilities Act (ADA) compliant
Yes
Veteran Preference
No
Background Check Required
Yes
Industry
Technical Services
Place of Work
On-site
Requisition ID
4040
Vacancy posted 4 days ago
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