Senior Claims Consultant/Director (00553)
PMA Consultants
Senior Construction Claims AnalystWe are seeking a Senior Construction Claims Analyst to serve as a key contributor within the firm's Claims Group, supporting complex claims and dispute resolution efforts across major capital programs. This senior-level role is responsible for leading claims strategy, forensic schedule analysis, and cost/damages evaluation for public and private sector clients.The Senior Construction Claims Analyst serves as a senior advisor to client stakeholders, legal counsel, and project leadership teams on matters involving delay, disruption, acceleration, change order entitlement, productivity impacts, cost recovery, and contract risk. This role requires deep expertise in construction claims, CPM scheduling, project controls, estimating, and negotiation strategies across complex transportation, transit, infrastructure, power, water/wastewater, and vertical construction environments.The ideal candidate brings a combination of technical depth, strategic judgment, and executive presence, with demonstrated success leading high-risk claims assignments, advising major public agencies, and influencing outcomes in highly visible project environments.Organizational ResponsibilitiesClaims Strategy & LeadershipDefines and leads claims strategy across major project disputes, aligning technical analysis, contractual entitlement, cost exposure, constructability, and risk mitigation objectives.Serves as a Senior Claims Advisor to executive leadership, client executives, legal counsel, and project leadership teams on highly complex dispute matters.Establishes claims positioning strategies and resolution pathways for large, multi-party disputes involving owners, contractors, consultants, and external counsel.Provides leadership in high-risk negotiations, executive claims reviews, and dispute governance discussions often involving major public infrastructure and transportation programs.Mentors junior analysts and project controls professionals in claims development, forensic schedule analysis, constructability, and technical writing.Contributes to the development of internal methodologies, training tools, and technical standards related to claims, estimating, and project controls.Participates in industry forums, technical associations, and professional discussions related to claims, scheduling, estimating, constructability, and dispute resolution.Supports strategic business development efforts involving claims advisory, dispute services, and risk consulting opportunities.Provides senior technical leadership in claims management systems, standards, and best practices across the organization.Identifying & Documenting ClaimsLeads early identification of potential claims exposure across active programs through contract review, schedule analysis, cost evaluation, and project controls assessment.Advises clients and internal teams on proactive claims avoidance, documentation standards, entitlement positioning, and opportunities that may reduce downstream dispute exposure.Reviews contract language, schedule provisions, procurement strategies, and project delivery methods to identify claims risk.Supports executive workshops and technical advisory sessions focused on early warning systems, dispute prevention, mitigation, and contract management strategies.Developing and Analyzing ClaimsDirects and reviews both 1) the development of a claim on behalf of a claimant and 2) reviews and analyzes claims submitted by a claimant, on highly complex claims involving delay, disruption, acceleration, loss of productivity, cumulative impact, differing site conditions, and termination issues.Leads forensic CPM schedule analysis, including proficiency in using Oracle Primavera, P6, and familiarity with Microsoft Project Planner, to evaluate delay responsibility, critical path impacts, phasing constraints, and time entitlement.Oversees preparation and review of cost damages analyses, independent cost evaluations, change order pricing, engineer's estimates, and cost-to-complete assessments.Integrate scheduling, estimating, project controls, constructability, and contract analysis into comprehensive claims evaluations.Supports claims analysis on large, complex public and private projects, and capital programs involving multi-contract interfaces and phased delivery environments.Reviews and approves major client deliverables, expert support documentation, and litigation support materials.Supports the preparation of technical findings of facts, used in mediation, arbitration, litigation, and negotiated settlement environments.Resolving / Negotiating ClaimsLeads and supports negotiations involving major change orders, extension-of-time requests, disputed cost recovery matters, and contractor entitlement issues.Partners directly with outside counsel, insurers, executive stakeholders, and project leadership teams to support favorable resolution strategies.Supports mediation, arbitration, and formal dispute resolution proceedings through technical leadership and claims advisory expertise.Develops practical resolution frameworks balancing commercial outcomes, schedule recovery, and client objectives.Position QualificationsBachelor's degree required in Engineering, Construction Management, Civil Engineering, or related technical discipline. An advanced degree is strongly preferred.15+ years of progressive experience in construction claims, forensic schedule analysis, project controls, cost estimating, constructability, and dispute advisory across major capital programs.Licensed Professional Engineer (PE) strongly preferred.Demonstrated expertise using Oracle Primavera P6 for forensic schedule analysis, delay modeling, and entitlement evaluation.Proven experience analyzing and advising on claims, change orders, extension-of-time matters, and contract disputes involving projects valued at $20M+.Strong experience supporting both public and private clients on various projects ranging from transportation, energy, education, and healthcare facilities.Demonstrated experience in preparing and evaluating contractor pricing, supporting value engineering studies, and reviewing change order valuations.Strong executive communication skills with experience presenting findings to senior client leadership, boards, or executive stakeholders.Professional certifications or affiliations such as CCP, PMP, PE, FRICS, or active participation in the Association for the Advancement of Cost Engineering are strongly preferred.Demonstrated leadership in multidisciplinary environments involving legal counsel, technical teams, and senior client stakeholders.Additional RequirementsPhysical: Standing or sitting for long periods; must be able to lift up to 15 pounds at times and spend extended hours in front of a computer screen.Cognitive: Problem-solving, written, and verbal communication skills; computer and software skills; and ability to read and interpret text online or in printed form.About PMAAt PMA, employee well-being is a daily priority. We offer a combination of workplace options that include a PMA office location; work-from-home; or a client site. Wherever we work, we openly share knowledge as we believe that collaboration with peers improves our work product and that pursuing subject matter expertise is a lifelong endeavor.We are committed to a culture of equity, diversity, and inclusion. We affirm and respect diverse backgrounds and opinions because we believe they yield the best solutions for our clients. We promote emotional intelligence and trust by nurturing these values within our new hires.We encourage staff to develop rewarding, long-term careers at PMA, and we implement formal leadership development programs that help you attain your goals. At PMA, shared success is a core value. Every employee who contributes is recognized, celebrated, and rewarded. We look for self-driven candidates eager to assume responsibility and join a community of respect founded on collaboration and accountability, not titles. If you aim to transform the project management practice toward continuous improvement of project outcomes, the profession, and yourself, PMA looks forward to warmly welcoming you to our team.We offer competitive pay and benefits, wellness programs for you and your family, and career development opportunities to advance your professional goals.As a PMA professional, you will be empowered to make timely and effective decisions and significant daily contributions to complex facets of project delivery. Join a team that has achieved a world-class reputation in the construction industry and has been voted a "Best Place to Work."PMA offers competitive wages and comprehensive benefits, including medical, prescription, dental, vision, time off with pay, 401(k) with company match, life, disability, and professional development reimbursement for qualifying employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, or gender expression), disability, national origin, or any other characteristic protected by applicable laws, regulations, and ordinances. Qualified female and minority applicants are encouraged to apply.EOE, including persons with disabilities and veterans.VEVRAA federal contractor.
- CNA Insurance in Boston, MA is seeking a senior professional to lead the Severity Team. You will oversee complex investigations, develop... ...for our clients and partners. The role emphasizes senior-level claims expertise, strategic thinking, and strong communication with internal...Senior
- CNA Insurance in Massachusetts is seeking a senior claims and litigation strategist to lead the Allied Healthcare Provider portfolio, directing complex coverage analyses and risk transfer opportunities. You will mentor others, shape litigation management, and partner with...Senior
$150k - $170k
...in its people and their ability to drive real progress.Bachelor’s degreeAt least 7 years of experience handing high exposure excess claims throughout the United StatesSuperior negotiation and litigation management skillsStrong communication (verbal and written) and...SeniorFull timeWork at officeWorldwide- CNA Insurance is seeking a highly experienced Claims professional to manage complex commercial claims with large exposures from intake to resolution. You will verify coverages, develop defense strategies, and coordinate with insureds, claimants, and partners to achieve...Senior
- A recruitment firm in the USA seeks a Claims Manager to oversee complex Workers' Compensation claims with a focus on high dollar and litigated cases. The role requires a Bachelor's degree or significant experience in claims management and involves mentoring Analysts, providing...SeniorFlexible hours
- CNA is seeking a Claims Consultant in Life Sciences to manage highly complex commercial claims with large exposures. The role involves coordinating claim resolution activities, ensuring quality service, and maintaining regulatory compliance within a hybrid environment....Senior
- Gallagher is seeking an experienced Claims Adjuster focused on workers' compensation in a role that supports fully remote work. Bring at least 5 years of claims experience and active licenses in applicable states to analyze exposure and resolve claims with empathy and...SeniorRemote job
- Gallagher Bassett is seeking a seasoned Claims Adjuster to manage workers' compensation indemnity and lost time claims. The role supports remote work and requires licensure in relevant states, with a minimum of 5 years claims experience and strong analytical skills. You...SeniorRemote job
- Arbella 56 Group is seeking an experienced claims leader to oversee the investigation and disposition of auto, casualty, and PIP claims that exceed authority limits. You will drive knowledge transfer and mentor field staff while handling PIP litigation assignments and...Senior
- Arbella Insurance Group is seeking an experienced Claims Adjuster to investigate and settle first and third-party material damage, WC, PIP and BI claims under minimal supervision. The role involves coordinating with legal counsel, negotiating settlements, and guiding new...Senior
- Arbella 56 Group in Quincy, MA is seeking a Claims Service Specialist IV for Commercial Lines Bodily Injury. Under minimal supervision, you will investigate and resolve complex claims, guiding litigation, and mentoring newer staff. The role emphasizes timely case activity...Senior
- Ernst & Young Oman seeks a Senior Consultant in Boston to enhance their Property & Casualty Consulting practice. Key responsibilities include... ...strategies, analyzing data trends, and conducting technical claims audits. Required qualifications include a Bachelor's degree and...SeniorFlexible hours
- Arbella, a leading insurer, seeks an experienced CL Underwriter to drive profitable growth, strengthen agency relationships, and manage a voluntary commercial auto book. The role evaluates new and renewal business in line with underwriting practices, with hire based on ...Senior
$125k - $185k
Great American Insurance Group is looking for a Commercial Surety Underwriting Specialist for the Northeast region. This role requires the candidate to manage risk selection and pricing while delivering high-quality customer service. With over 5 years of experience and ...Senior- ...Commercial Insurance Claims RepresentativeAt Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation... ...policy is subject to change.)This position may be filled as a Senior Claims Representative or Associate Claims Specialist. The salary...SeniorWork at officeLocal areaRemote work
- ...Senior Claims SpecialistAt Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships...SeniorWork experience placementWork at officeRemote work
$50k - $80k
...Auto Property Damage Claims RepresentativeThe Auto Property Damage Claims Representative is responsible for managing Auto Property Damage claims within our "Auto PD Claim Unit." This role demands a high level of customer service, patience, and professionalism while working...SeniorWork at office- At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive salaries and benefits packages. We invest in our employees...SeniorFlexible hours
- Intact Insurance Specialty Solutions in the United States is seeking a Senior Claim Representative for the Sharing Economy - Accident and Health team on a Hybrid schedule. You will handle and resolve complex specialty claims, including exposure assessment and settlement...Senior
$152.3k
...Boston | Atlanta | Dallas | Houston | New YorkWho We AreBoston Consulting Group partners with leaders in business and society to tackle their... ...results that allow our clients to thrive.What You'll DoAs a Senior Manager - BCG Vantage on our Topic Activation path within BCG's...SeniorWork at officeLocal area- Liberty Mutual Insurance is seeking a Senior Claims Specialist to join our Construction Liability team. This role handles moderate to high-exposure third-party bodily injury and general liability property damage claims for owners, developers, and contractors nationwide,...SeniorRemote jobFor contractors
- Liberty Mutual is seeking a Senior Claims Specialist II to manage construction liability, bodily injury and GL property damage claims. You will lead investigations, evaluate exposure and negotiate settlements, often coordinating with counsel and clients. This is a remote...SeniorRemote jobWork at office
- CNA Insurance, a leading insurer, seeks an experienced claims professional to manage highly complex hospital and healthcare claims. The role involves coordinating all claim resolution activities, ensuring policy coverage, investigations, and timely disbursements within...Senior
- Gallagher Bassett is seeking a skilled Claims Adjuster to analyze and resolve complex workers compensation claims. You’ll collaborate with clients to deliver innovative solutions while ensuring compliant, timely outcomes. Ideal candidates bring at least 5 years of claims...SeniorRemote job
- ...Description Looking for an amazing new claims opportunity? Senior Complex Construction Claims Specialist - Complex CGL & Construction Liability... ...reconstructionist, engineers, and other technical consultants. Select, supervise and evaluate outside counsel, including...SeniorWork at officeLocal areaImmediate startRemote workHome office
$97k - $189k
...you will direct handle and serve as a lead strategist on complex and high-exposure Allied Healthcare Provider professional liability claims. This role is responsible for analyzing complex coverage matters, driving claim resolution, managing complex litigation including...Full timeWork experience placementShift work- ...Reproductive Medical Insurance Claims Coordinator Universal Family Insurance (UFI), a NorthStar Fertility Company, is an established Lloyd's of London Coverholder specializing in third party reproductive medical insurance risk management with offices in Boston and...SeniorWork at office
- Arbella Insurance Group is seeking an underwriting professional to drive profitable growth and strengthen agency relationships for a voluntary commercial auto book. The role involves evaluating new and renewal business, processing endorsements, and maintaining strict underwriting...Senior
$69k - $98k
Senior Claim Representative Sharing Economy - Accident and Health (Hybrid) Our employees are at the heart of what we do: helping people,... ...reports, expert opinion, etc. Identifies questionable claims and consults with SIU for further direction as appropriate. Determines...SeniorFull timeWork at officeFlexible hours- Gallagher Bassett seeks an experienced claims professional to manage workers' compensation claims with a focus on accuracy, empathy, and effective resolution. The role supports clients across New England and is eligible for fully remote work. Candidates should have at...SeniorRemote job
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Claims Consultant/Director (00553). Be the first to apply!
- remote medical claims processor Braintree, MA
- senior manager tax Braintree, MA
- audit senior Braintree, MA
- senior accountant remote Braintree, MA
- senior manager accenture Braintree, MA
- senior implementation engineer Braintree, MA
- senior Braintree, MA
- senior living Braintree, MA
- senior manager legal Braintree, MA
- senior international accountant Braintree, MA

