Manager, Costume & Make Up Production - Universal Horror Unleashed

Universal Horror Unleashed is a terrifyingly unique experience that will bring haunts to Las Vegas year-round. Located at Area 15 it is the heart of horror – we would love to have you haunting alongside us! With the nature of this experience comes a unique working environment. You will find yourself working in dark environments around special effects including strobe lights, fog, artificial smells, and more. The working hours will be unique, typically spanning over late evenings/nights and weekends (holidays included). This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, and a variety of other discounts and perks.

JOB SUMMARY

Responsible for the management of all assigned project-related wardrobe, costumes, walk around characters and adjacent elements. Acts as the point of contact on assigned projects, supervising any assigned staff and their workloads, vendors and consultants and determines strategies ensuring the successful completion of all tasks and/or assignments through all aspects of design and production from original concept through final installation. Liaison between various costume development stakeholders such as Universal Creative, Fabrication, Fabrication/Make-up Vendors, and Operating Groups.

JOB RESPONSIBILITIES

Oversee the teams handling daily costume issuing and maintenance within Universal Horror Unleashed (UHU). Responsible for ensuring the successful operation of UHU including show quality, guest service standards, Team Member satisfaction, cleanliness, facility upkeep, safety, training, efficiency, and budgeting. Responsible for effectively communicating necessary information that pertains to the entertainment operation to necessary parties. Partnering both in and outside of the department with management counterparts. Oversee the daily dress of Actors performing at UHU ensuring all costume and makeup application aligns with the standards set upon finalization of designs. Oversee design and fabrication of first article garments & prosthetics to align and maintain creative intent. Manage the procurement of all costume/wardrobe products to ensure quality and design. Create and maintain relationships with multiple vendors and manage the production schedule, budget and delivery of all garments. Developing new products designed for each seasonal overlay from a concept through fabrication to finished costumes ready for issue. Meet with stakeholders and get appropriate approvals to bring concept through all stages of viable costume/make-up design. Create from design usable costumes/make-up that will be utilized within the venue. Manage the processes of testing costume/make-up quality and durability. Coordinate and produce final fittings and executive presentation for review and approval. Create style guides for each new costume make-up program or venue. Manage competitive bid process to ensure relationship between quality fabrication and best prices for each costume/make-up product. Also responsible for writing scopes of work. Source different fabric to ensure the most cost effective and comfortable costume items are obtained. Meet with vendors on a regular basis to discuss quality challenges, new options for costume comfort and sustainability of fabric for future needs. Study industry trends and benchmark current and future products. Works in conjunction with the Assistant Director of Entertainment in developing and implementing the strategic plan for the maintenance, enhancement, and improvement of all costume and make-up elements in use at UHU. Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities. Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES

Supervises an Exempt team.

ADDITIONAL INFORMATION

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

CERTIFICATIONS, LICENSES, REGISTRATIONS

Required relevant state certifications including OSHA 30-Hour. Ability to obtain a Work Card.

QUALIFICATIONS

Vendor management skills. Ability to lead a creative team. Strong attention to detail. Ability to multitask and meet tight deadlines. Ability to partner and collaborate to understand and implement creative vision. Budget and schedule management skills. Knowledge of OSHA working standards. Strong knowledge of NFPA standards is preferred. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Consistent attendance is a job requirement.

EDUCATION

Bachelor’s/Fine Art’s degree is preferred.

EXPERIENCE

5+ years’ experience in industrial wardrobe, costume and fashion design, or costume fabrication; or equivalent combination of education and experience. Your talent, skills and experience will be rewarded with a competitive compensation package. Universal Destinations & Experiences is an equal opportunity employer. Universal elements and all related indicia TM & © 2026 Universal Studios. All rights reserved. EOE #J-18808-Ljbffr Universal Orlando Resort