Supervisor Care Coordination- OhioRise

OhioGuidestone provides a complete continuum of responsive person-centered prevention services, mental health and substance use treatment, and wrap-around supports, serving the needs of over 50,000 people each year through telehealth and locations across Ohio.

At OhioGuidestone, we believe a workforce comprised of employees from diverse backgrounds and communities and a culture of belonging makes us a better organization. Together, we continue to build a workplace that encourages, supports, and celebrates the varied voices of our employees.

Starting Rate: $55,640

Duties/Responsibilities:
• Demonstrate the values and guiding principles of Our Promise each day, performing with the highest standards of excellence, integrity and ethics.
• Provide direct supervision to assigned staff, including by not limited to: guidance and direction of assigned work, assist in hiring of new staff, training, motivating, and evaluating personnel, provide or coordinate staff training, work with employees to correct deficiencies, and implement discipline procedures.
• Perform related administrative responsibilities; reviews and maintains monthly/quarterly related reports, records, and other documents; responds to emails and phone calls timely; attends and provides various trainings and meetings; communicates with other agencies, departments, and vendors regarding required paperwork, contract compliance and consults with other county agencies and/or supportive services as necessary.
• Assure fiscal accountability of all assigned programs and services; including ensuring services are adequately documented and that billing requirements are met, working pro-actively to assure budget compliance, and taking immediate action to resolve fiscal problems should they occur.
• Ensure the integrity of program and service delivery, compliance and evaluation and moves to adapt programs/services as compliance standards change in an effective and efficient manner. Ensures compliance with internal standards and goals, all contract/grant specifications, as well as licensing, regulatory and accreditation standards
• Assume a leadership role in the interpretation and support of agency policies (including HR, Compliance, etc.), implementation of industry best practice standards throughout assigned programs, aiding in the development/implementation of program outcome measures to ensure quality service implementation.
• Maintains minimal productivity level and the confidentiality of client or collateral interaction within Agency defined standards.
• Demonstrate positive leadership, promote an inclusive work environment and present the Agency in the most positive light with all internal and external contacts.
• Exhibit positivity, flexibility and a willingness to take on new responsibilities as requested or required.

Education/Experience:

• 3+ years of supervisory experience in a similar role; specifically managing client- or patient-facing team members OR 1+ year of experience as a Care Coordinator within the OhioRISE program or a comparable care coordination role.
• Proficient with service delivery and case management fundamentals preferred
• Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; and the assessment and treatment of behavioral and affective disorders.

Benefits include:

What we offer

• Stable non-profit organization with 160+ year track record!

• Clear career ladder for development path in various roles

• Opportunity to earn monthly $$$ bonus (on select clinical/therapist and BHS roles only)

• Competitive medical benefits including a low-premium medical plan option for employee or employee + children!

• Free CEU trainings

• 10 paid holidays (some are exchangeable)

• Flexible work schedules to support work/life balance

• Flexible work opportunities to support varying career paths, job roles, intern to hire, and locations

• 401(k) with employer match option

• Employment Assistance Program (EAP)

• Mileage reimbursement

• Free licensure supervision

• Recognition and rewards

We also care about the health and safety of our employees. OhioGuidestone requires applicants to complete a pre-employment screening process upon receipt of an offer of employment. We require and cover the cost of fingerprint background screening, physical, Tuberculosis test, and drug screen after an employment offer is made. Any employment offer is contingent upon receipt of all satisfactory pre-employment screenings.