Only W2: SRE / Production Reliability Engineer, Woonsocket, RI

Role: Senior SRE / Production Reliability Engineer



Location: Woonsocket, RI

Duration : Long Term

Job Summary

We are looking for a Senior SRE / Production Reliability Engineer to improve the reliability, performance, and availability of critical production systems.

The ideal candidate should have strong experience in SRE/DevOps, Incident Management, Observability, Kubernetes, GCP, and production monitoring , along with hands-on experience with time-series anomaly detection .

What You'll Do

• Own reliability and performance of critical production applications.

• Act as an Incident Commander (IC) during P1/P2 production incidents .

• Lead incident response, root-cause analysis, postmortems, and reliability improvements.

• Define and manage SLIs, SLOs, and error budgets .

• Build and improve monitoring, alerting, and observability solutions.

• Tune and validate time-series anomaly detection models for production monitoring.

• Develop automation and operational tools using Python, Java, and React .

• Troubleshoot Kubernetes, cloud, batch processing, and data pipeline issues.

• Work with engineering and operations teams to improve system reliability and reduce manual work.

• Support large-scale deployments and manage production risks such as configuration drift and blast radius.

Must-Have Skills

• 10+ years of experience in SRE, DevOps, Platform Engineering, or Production Engineering .

• Hands-on experience as an Incident Commander for P1/P2 incidents .

• Strong experience with time-series anomaly detection models in production observability - mandatory .

• Strong production-level programming skills in:

  • Python

  • Java

  • React

• Strong experience with SLI, SLO, and error budgets .

• Hands-on observability experience with:

  • Prometheus

  • Grafana

  • OpenTelemetry

  • At least 2 log platforms such as Loki, Splunk, or Elasticsearch

• Strong GCP experience.

• Strong Kubernetes operational experience.

• Experience with Rancher K3s .

• Experience troubleshooting Apache Airflow and Tidal workflows/batch jobs.

• Experience with production-scale distributed systems and on-call support.

Preferred Skills

• Production Readiness Reviews / service launch experience.

• BigQuery and PostgreSQL .

• Chaos Engineering / fault injection.

• TIC/Technical Incident Commander certification.

• Healthcare, pharmacy, retail, or other high-availability environments.

• LLM/GenAI for incident management, alert summarization, or runbook recommendations.

• Kafka .

• Istio / Envoy .

• Terraform / Ansible .

Important: The Incident Commander experience and production time-series anomaly detection should be treated as hard requirements. A candidate who only has general monitoring/observability experience but has never worked with anomaly detection models would not be a strong fit .