Operations Manager

If you are looking for a CHALLENGING career with opportunity for GROWTH, we may be the place for you! We are currently looking for for a practical and driven Operations Manager who enjoys advertising & marketing, and has a passion for serving customers and delivering results in a fast-paced environment. We are located in beautiful Central Oregon, serving customers across the country. This role requires an experienced, data-driven manager to strategically lead our outstanding Client Success, Creative, Content and Development Teams. The Ops Manager is a dedicated, passionate, team leader which is critical in helping us keep growing and cultivating the incredible, premium services we have come to be known for. This person will facilitate and enforce our results-focused culture, while mandating the expected level of quality, productivity and satisfaction across all our work. The Operations Manager provides leadership, supervision, and technical expertise to support successful completion of organizational objectives. This position is responsible for the high-level success and productivity of each business group, including responsibility for planning department goals and directing the team toward achieving end results. Supervisory Responsibilities Organize and oversee the schedules and work of assigned staff Ensure completion of team goals and deployments Conduct performance evaluations that are timely and constructive Handle discipline of employees as needed and in accordance with company policy A passion for all things marketing 3+ years experience in a high level leadership position, managing a team of up to 15 people, in different departments. Excellent conflict resolution and mediation skills with both team & clients. Ability to make administrative and procedural decisions and judgments aligned with the company-s vision Excellent communication (with company and clients), problem solving and creative thinking skills Knowledge of marketing concepts (e.g. SEO, content marketing, PPC, etc.) Ability to plan, develop and coordinate multiple projects with multiple teams Help establish and maintain scalable processes, share best practices and create documentation with upper management to aid in company growth Strong knowledge of usability and user experience along with capability to utilize resources for problem-solving and conflict resolution Working knowledge of Hubspot & managing usability a plus #J-18808-Ljbffr Mazama Media