Bilingual Mandarin Senior Sales Executive / Coordinator

Job Description

Pay: From $70,000.00 per year

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Job description:

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Job Title: Bilingual Mandarin Senior Sales Executive / Coordinator

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Location: San Diego, CA | Full-Time | On-Site (with travel required)

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Compensation: $70,000 base salary + performance-based compensation (uncapped earning potential based on your contributions and performance)

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About Us

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Physician's Surrogacy is a leading fertility organization offering comprehensive family-building services under one roof. Our mission is to provide an exceptional experience for individuals and families pursuing their dreams of parenthood through compassion, innovation, and collaboration.

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We are seeking a highly motivated, experienced, and adaptable Bilingual Mandarin Senior Sales Executive to join our growing team. This role is ideal for a seasoned sales professional who excels at high-level client relations and managing complex processes. Professionals with backgrounds in fast-paced, client-centric industries—such as logistics, premium account management, or healthcare—often thrive in this role.

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Responsibilities

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As a core member of our sales and patient coordination team, you will act as the primary liaison for our prospective and existing clients. Responsibilities include, but are not limited to:

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• Serve as the first point of contact for prospective and existing patients, delivering exceptional, consultative customer service in both Mandarin and English.
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• Travel as needed to meet with clients, attend industry events, or support business development initiatives.
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• Guide clients through complex, multi-step processes, ensuring a seamless and supportive experience from initial inquiry to final steps.
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• Coordinate appointments, manage scheduling efficiently, and follow up promptly regarding required documents and next steps.
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• Collaborate with medical providers and internal departments to ensure top-tier patient care and operational flow.
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• Maintain accurate patient records, updating internal systems and CRM databases with meticulous attention to detail.
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• Handle highly sensitive and confidential information with professionalism, empathy, and discretion.
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Who We’re Looking For

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• Experience: 3+ years of successful client-facing sales, account management, or customer relations experience. (A background in logistics, supply chain, or other complex, service-oriented sales environments is highly transferable and strongly preferred).
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• Language: Fluent in Mandarin and English (speaking, reading, and writing).
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• Mobility: Willingness and ability to travel as required by business needs.
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• Education: Bachelor’s degree required.
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• Skills: Strong critical thinking, problem-solving abilities, and excellent verbal and written communication skills.
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• Mindset: Professional, empathetic, patient-focused, and highly self-motivated by performance and results.
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• Technical: Proficient in Microsoft Office, Google Workspace, and standard CRM/patient management platforms.
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Why Join Us?

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✨ Lucrative earning potential with performance-based rewards for top contributors

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✨ Career growth and advancement opportunities in a rapidly expanding sector

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✨ Meaningful, mission-driven work that helps families grow

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✨ Collaborative, supportive, and high-performing team culture

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Benefits

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• 401(k) with Matching
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• Health, Dental, and Vision Insurance
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• Life Insurance
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• Employee Assistance Program
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• Paid Time Off and Paid Holidays
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Ability to Relocate:

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• San Diego, CA 92130: Relocate before starting work (Required)
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Work Location: In person