Dedicated Logistics - Regional Operations Manager [965]

Join TCI as a Regional Operations Manager!

Annual Base Salary starting at $95,000! + Incentives

Comprehensive Benefits | Paid Time Off | Family-Owned Company

Are you a strategic operations leader with a passion for developing people, improving performance, and delivering exceptional customer service? As a Regional Operations Manager at TCI , you'll oversee multiple transportation operations, lead high-performing teams, and drive operational excellence across your assigned region. You'll play a critical role in strengthening customer relationships, improving profitability, and building a culture centered around Dedication, Positiveness, Innovation, Ethics, and Accountability .

✅ What You'll Be Doing

• Lead and develop Driver Managers, Dispatchers, Administrative teams, Drivers, and Dock personnel across multiple terminals.

• Own the operational and financial performance (P&L) of your assigned region.

• Drive key performance indicators including on-time delivery, scanning efficiency, customer satisfaction, and operational productivity.

• Build strong partnerships with customers through regular business reviews, dealership visits, and performance discussions.

• Identify operational challenges, develop action plans, and improve underperforming locations.

• Partner with Safety, Maintenance, HR, Recruiting, and Payroll to ensure operational excellence.

• Reduce operating costs through effective labor management, fuel optimization, and process improvements.

• Ensure compliance with DOT, FMCSA, company safety policies, and maintenance standards.

• Coach and mentor leadership teams through EOS L10 meetings, quarterly Rocks, and continuous development.

• Promote effective utilization of McLeod, Samsara, Tenstreet, customer portals, and other operational technologies.

• Recruit, hire, onboard, and develop top talent that aligns with TCI's Core Values.

• Travel throughout your assigned region (up to 50%) to support operations and customers.

What You Bring

• 5+ years of progressive leadership experience in transportation, logistics, or fleet operations.

• Proven experience managing multiple locations, departments, or operational teams.

• Strong financial acumen with P&L management and budget oversight experience.

• Knowledge of DOT, FMCSA, and transportation safety regulations.

• Demonstrated ability to improve operational performance through data-driven decision making.

• Excellent leadership, coaching, and team development skills.

• Strong customer relationship management and communication abilities.

• High proficiency with Microsoft Office 365 and transportation management systems.

• Ability to prioritize, solve problems, and thrive in a fast-paced environment.

• Willingness to travel up to 50% and respond to operational needs outside of normal business hours when necessary.

Why TCI?

• Competitive base salary plus performance incentives

• Comprehensive medical, dental, and vision benefits

• Paid Time Off and paid holidays

• Travel reimbursement

• Family-owned company with 45+ years of transportation excellence

• Career growth opportunities with a company that promotes from within

• Collaborative leadership team focused on innovation and continuous improvement

• A values-driven culture where Dedication, Positiveness, Innovation, Ethics, and Accountability guide everything we do

• The opportunity to make a meaningful impact on our employees, customers, and business every day

ABOUT TCI

TCI is a family-owned transportation company that has been serving customers since 1978 . We are committed to safety, exceptional customer service, and supporting one another as a team. At TCI, we take pride in creating a positive work environment where employees can grow, contribute, and build a rewarding career in the transportation industry.

READY TO JOIN OUR TEAM?

Apply today and become part of the TCI family!