Senior Business Consultant

Hi, we’re PEXA! We’re looking for an experienced and commercially minded Senior Business Consultant to join our UK Client Delivery team. This role will lead how lenders, conveyancers and industry partners adopt innovative digital solutions that improve customer outcomes and transform the property transaction experience. What You’ll Be Doing Leading Strategic Customer Engagements Own end-to-end consulting engagements, ensuring exceptional quality and alignment with customer and PEXA strategic objectives. Build trusted relationships with senior customer stakeholders, becoming a valued partner rather than a vendor. Represent PEXA at customer forums, industry events and executive-level engagements. Driving Pre-Sales and Solution Design Lead discovery workshops and scoping engagements with C-suite and senior operational stakeholders. Deliver compelling, insight‑led product demonstrations. Support the development of business cases, value propositions and transformation roadmaps. Facilitate detailed design workshops to understand customer processes, operating models and strategic goals. Design scalable, robust solutions that maximise value realisation from PEXA adoption. Supporting Successful Delivery Provide delivery assurance throughout customer programmes, working closely with Client Delivery Managers and cross‑functional teams. Identify and manage key risks, dependencies and stakeholder expectations. Champion best practice across scope, design, testing and readiness activities. Ensure high‑quality outputs that support both customer outcomes and internal knowledge sharing. Driving Continuous Improvement Partner with customers post go‑live to identify optimisation opportunities and benefits realisation initiatives. Provide market and customer insights that influence PEXA’s product strategy and roadmap. Contribute to the evolution of consulting frameworks, methodologies and delivery standards. Developing Others Mentor and support colleagues across the Client Delivery team. Provide leadership across cross‑functional initiatives and, as the business grows, potentially lead a multidisciplinary team. What You’ll Bring You are an experienced consultant and transformation leader who combines deep industry expertise with strong commercial acumen and exceptional stakeholder management skills. Experience Significant experience within the UK property industry, ideally across mortgage lending, conveyancing or related sectors. Experience in consulting, advisory or transformation leadership roles. Proven track record delivering large‑scale digital and operational transformation programmes. Significant experience leading pre‑sales activities, including solution shaping, business case development and executive stakeholder engagement. Strong understanding of the full product lifecycle, from product delivery and implementation through to operational support and continuous improvement. Experience working across Agile and Waterfall delivery methodologies. Demonstrated success leading cross‑functional teams, with or without formal line management responsibility. Experience working with international teams across multiple time zones is advantageous. Skills & Capabilities Exceptional communication and presentation skills, with strong attention to detail. Outstanding stakeholder management and influencing capabilities at executive and operational levels. Ability to navigate ambiguity and bring clarity to complex challenges. Strategic thinker with strong analytical and problem‑solving skills. Excellent organisational and prioritisation skills, capable of managing multiple concurrent initiatives. Customer‑first mindset with a focus on delivering measurable business value. High levels of integrity, resilience and professional maturity. Comfortable representing PEXA externally and engaging with industry bodies and market participants. Key Skills Exceptional communication and stakeholder management skills Strategic thinker with strong analytical and problem‑solving ability Comfortable navigating ambiguity in a fast‑paced environment Highly organised with the ability to manage multiple priorities Customer‑first mindset with a focus on delivering measurable value Confident representing PEXA externally and engaging with industry stakeholders £80,000 - £90,000 a year #J-18808-Ljbffr