E-Commerce Coordinator

The following information provides an overview of the skills, qualities, and qualifications needed for this role.

About the Role

E-Commerce Coordinator

At Blue Marble , we believe in the power of play to spark curiosity, creativity, and lifelong learning. We design and deliver innovative toys and experiences that inspire kids (and kids at heart) around the world.

We're looking for a detail-oriented and data-driven E-commerce Coordinator to join our growing team. This entry-level role is perfect for someone eager to learn about the ins and outs of online retail operations, from platform health to product visibility and performance.

In this role, you'll help ensure our products are consistently live, buyable, and optimized across our e-commerce channels. You'll monitor listings, track reviews, support marketing and operational tasks, and assist with issue resolution. You'll be joining a team that loves to learn, pitch in, and figure things out together. We move quickly, collaborate to solve problems, and celebrate wins as a group. We're looking for someone who brings that same energy - curious, dependable and excited to roll up their sleeves and grow with us.

If you love fast-paced environments, creative collaboration, and making an impact you can actually see on shelves (and in kids' hands), you'll fit right in.

What You'll Do

Core Responsibilities:

• Perform regular buy ability checks to confirm products are live, in stock, and saleable across e-commerce platforms.
• Pull and analyze reports to identify listing issues, suppressed items, or anomalies affecting conversion and availability.
• Escalate patterns or high-impact issues to senior team members for resolution.
• Track and summarize product reviews and ratings, surfacing trends, or opportunities to improve performance.
• Open, track, and follow up on support cases with Amazon and other retailers, ensuring timely resolution.
• Assist with operational tasks, including tracking and submitting shortage and price claims; supporting shipment or inventory creation as needed.
• Assist with marketing initiatives, including verifying pricing and merchandising accuracy.
• Learn and navigate key systems and platforms (e-commerce retailer platforms, internal dashboards, reporting tools, etc.).
• Support ongoing team projects and administrative tasks as needed.
• Maintain documentation and contribute to process improvements for e-commerce operations.

What You Bring

Must-Haves:

• Strong organizational skills and attention to detail — accuracy is key.
• Proficient with Microsoft Excel; capable of learning advanced functions quickly.
• Excellent written and verbal communication skills for working cross-functionally and with external partners.
• Comfortable managing multiple priorities in a fast-paced environment.
• Curiosity, initiative, and a willingness to learn new tools and processes.

Education & Experience

We're Looking For:

• 0–2 years of experience in e-commerce, retail, or digital marketing (may include internships.
• Associates degree preferred in Business, Communications or related field

Bonus Points For:

• Bachelor's degree in Marketing, Business, Communications, or related field.
• Familiarity with Amazon Vendor Central, Seller Central, or other e-commerce platforms.
• Basic understanding of online merchandising and what makes a listing great.
• Experience handling or analyzing product data.
• 2-4 years of experience in e-commerce, retail, or digital marketing (may include internships.

Where You'll Work

• Location: Onsite in Ashland, Oregon
• Work Style: Collaborative, hands-on, and fast-paced

Why You'll Love It Here

• Competitive salary and performance-based bonus opportunities
• Comprehensive health benefits (medical, dental, vision, life)
• 401(k) to help you plan for the future
• Flexible paid time off—we trust you to recharge when you need it
• Employee Assistance Program
• A creative, collaborative, and yes—playful culture
• The chance to help shape iconic and emerging toy brands
• Real opportunities to develop within a dynamic, high-growth organization.

A Few More Things

This job description isn't meant to cover everything—you may jump into other projects as we grow and evolve.

We're committed to creating an inclusive environment where everyone can do their best work. Reasonable accommodations are available for individuals with disabilities.

Equal Opportunity Statement

Blue Marble is proud to be an equal opportunity employer. We celebrate diversity and are committed to building a team that reflects a wide range of backgrounds, experiences, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status. xhyhwjd

Ready to build something fun with us?

Apply today and let's create something amazing together.