SPIRE Concessions Associate

Concessions Associate

Reports To: Concessions Manager or Venue Supervisor Location: SPIRE Position Summary: The Concessions Associate is responsible for providing excellent customer service while efficiently handling sales transactions, food and beverage preparation, and maintaining a clean, safe, and organized concessions area. This role requires strong interpersonal skills, the ability to work in a fast-paced environment, and a commitment to delivering a positive guest experience.

Key Responsibilities:

• Customer Service
• Greet customers in a friendly and professional manner.
• Take orders accurately and efficiently using a Point of Sale (POS) system.
• Handle customer inquiries, resolve complaints, and ensure a pleasant experience.
• Food and Beverage Preparation:
• Prepare and serve food and beverages according to established standards and health regulations.
• Monitor inventory levels and restock items as needed.
• Cash Handling:
• Process cash, credit, and debit transactions accurately.
• Reconcile cash register at the beginning and end of shifts.
• Sanitation and Safety:
• Maintain a clean and organized concessions area, including counters, equipment, and storage spaces.
• Follow all health and safety regulations, including proper food handling and storage practices.
• Report any safety hazards or equipment malfunctions to the supervisor.
• Teamwork:
• Collaborate with team members to ensure efficient operations.
• Assist in setup and breakdown of the concessions area before and after events.
• Other Duties:
• Perform other related duties as assigned by the supervisor.
• Support additional venue operations as needed.

Qualifications:

• 15 years or older
• High school diploma or equivalent preferred.
• Prior experience in customer service, food service, or retail is a plus but not required.
• Skills:
• Strong verbal communication and interpersonal skills.
• Ability to handle transactions accurately and efficiently.
• Basic math skills for cash handling.
• Physical Requirements:
• Ability to stand for extended periods, bend, reach, and lift up to 25 lbs.
• Comfort working in a fast-paced environment with varying temperatures.
• Other Requirements:
• Availability to work evenings, weekends, and holidays as needed.

Work Environment: The Concessions Associate works in a dynamic, fast-paced environment, often during live events. The role requires adaptability, teamwork, and a focus on delivering excellent customer service under pressure. Apply today! You can also email resumes to View email address on click.appcast.io Job Type: Part-time