Communications Manager

Position Overview International Motors is seeking a Communications Manager to lead communications, organizational readiness and adoption across its Digital & IT transformation portfolio. The role connects strategy and program delivery with the actions employees, leaders and affected dealer and customer audiences need to take. This position requires onsite work at the Lisle office, with regular in-person engagement with business and technology leaders. The successful candidate will combine executive communication skills with practical experience leading change across ERP, enterprise AI, digital tools, portfolio governance and IT operating models Schedule - Monday - Thurday (onsite - 8 am - 5 pm CST) / Friday - Remote Responsibilities Own integrated communications and change plans across priority programs. Assess stakeholder impacts, readiness and change capacity; establish sponsor actions, training needs and adoption measures; maintain one calendar that makes competing demands on employees visible. Develop executive presentations, leadership talking points, town halls, employee updates, FAQs and manager toolkits. Translate complex technology and program information into clear messages explaining what is changing, why it matters and what each audience needs to do. Embed DTO 2.0 and Lean Portfolio Review practices by preparing participants for their roles, decision rights and governance responsibilities. Communicate approved decisions, rationale, owners and required actions within two business days of each review. Support NorthStar and SAP S/4HANA adoption with business process owners and program leads. Coordinate role-based training, business readiness assessments and user engagement for testing, cutover and hypercare, including changes to end-to-end processes and responsibilities. Drive adoption of enterprise AI, Catapult initiatives and Microsoft 365 tools through practical use cases, champions and learning sessions. Explain approved usage and data-handling expectations, and track whether new capabilities become part of everyday work. Prepare teams for Strata and IT service changes by communicating new responsibilities, support channels, service expectations and escalation routes. Align knowledge transfer and transition communications with internal teams and delivery partners. Build active sponsor and change champion networks across Finance, Procurement, R&D, Manufacturing, Commercial Operations, Service Solutions and IT. Lead onsite workshops and listening sessions; address resistance, change fatigue and unresolved cross-functional actions. Manage internal IT communications with Digital & IT leaders. Coordinate dealer and customer outreach through International Corporate Communications and the accountable business teams. Maintain accurate audience lists, channel ownership and consistent messages across programs. Measure readiness, training effectiveness, user proficiency, active usage and stakeholder confidence. Review adoption at 30 and 60 days after implementation, report barriers and corrective actions, and elevate readiness gaps to program sponsors before key milestones. Minimum Requirements Bachelor's degree and at least 5 years of communications experience OR Master's degree and at least 4 years of communications experience OR At least 8 years of communications experience Additional Requirements Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status) Desired Skills Experience in automotive, commercial vehicles, manufacturing or another complex industrial business, including exposure to dealer or customer networks. Experience with SAP S/4HANA or other ERP deployments, AI and digital workplace adoption, IT service transitions, or enterprise portfolio governance. Prosci certification or another recognized change management qualification, with evidence of applying a structured approach to achieve adoption. Experience coordinating global teams and delivery partners, and connecting headquarters communications with operational and frontline audiences. Benefits and Compensation This position offers competitive market-based compensation, along with a comprehensive benefits package designed to support employee wellbeing. You can learn more about the benefits offered for this position by visiting expected salary offered for this position will fall within the stated range, with the final offer based on the candidates' applicable skills, knowledge, and experience. Salary Minimum: USD $110,400.00/Yr. Salary Maximum: USD $165,600.00/Yr. Company Overview About TRATONWith its brands Scania, MAN, International, and Volkswagen Truck & Bus, TRATON SE is the parent and holding company of the TRATON GROUP ( and one of the world’s leading commercial vehicle manufacturers. The Group’s product portfolio comprises trucks, buses, and light-duty commercial vehicles. “Transforming Transportation Together. For a sustainable world.”: this intention underlines the Company’s ambition to have a lasting and sustainable impact on the commercial vehicle business and on the Group’s commercial growth. About InternationalFrom a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today,few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International® trucks and engines and IC Bus® school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite® aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit International.com. *International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah. EEO Statement We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please View email address on click.appcast.io request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered. #J-18808-Ljbffr International