Shift Lead

Nando's PERi-PERi Shift Lead / Supervisor Be among the first 25 applicants. We are looking for fun and fired up people to join our family restaurants in the Northern Virginia area. Our ideal candidates have great energy and thrive on teamwork. We offer a FUN, casual work environment that feels more like being part of a family than a boring old job. Are you detail‑oriented, confident, thoughtful and dedicated to the customer experience? If so, check us out – you'll be happy you did! There's nothing like the energy of working in a restaurant… and there's no place like Nando's. Come on… let’s have fun and make money together. Game on! PERi-Benefits Your competitive base salary, which we commit to reviewing annually A delicious free meal on us every shift you work Bonus eligible if you maintain an average of 30 or more hours per week (this is an average of all hours worked) 50% discounts for you and your family when you’re not working 6 Weeks Paid Training Eligible for health insurance beginning the 1st of the month following start date (must average 30 hours a week) Immediately eligible to begin earning up to 5 days on PTO (prorated based on start date) Immediately eligible to begin earning Sick + Safe Leave immediately. Parental Leave available after 1 year. Opportunities to attend off‑site Nando’s cultural immersion events and interact with fellow Nandocas from other locations. Referral Rewards Our commitment is to grow our leaders from within Participate in a 401(k) retirement savings plan with up to a 4% match after your 1st year here Qualifications Ability to complete onsite Shift Lead Training – in one of our Nando’s restaurants. Comfortable with both verbal and written English communication. Must pass a background and credit check. Be able to hold a food‑handler and alcohol‑serving license (as needed by the restaurant’s jurisdiction). Possess excellent communication skills that will serve their ability to professionally navigate and resolve situations with both Nandocas and guests. Responsibilities Consistently communicate in a respectful, proactive, and effective manner and tone to build credibility with your peers. Engage with guests and Nandocas alike to develop relationships and create lasting connections. Practice and exude professional language and demeanor at all times to navigate and resolve situations with both Nandocas and guests. Lead all shifts to Nando’s food safety and operational standards while providing an excellent and safe guest and Nandoca experience. Practice responsible Cash Management including: monies issued, safe counts, deposit preparation, cashier check‑outs, discount authorizations, refunds, and voids following Nando’s policies. Be responsible for the safety and security of your People and Restaurant by safeguarding keys, securing doors, and setting the alarm. Thoroughly execute all opening duties: read the Manager Communication Log (MCL), review the staff line‑up for the shift, check catering orders, ensure operational preparedness, review sales forecast for the day, validate previous days’ inventory, complete prep sheet, complete any food and beverage orders required, count safe, assign cash drawers, order change, complete chicken cook sheet. Own Back‑of‑House duties during the shift, to include: completion of prep and pull/thaw lists, full utilization of the cook sheet to call chicken, and consistently performing timely and accurate line checks. Thoroughly conduct a Shift Changeover: ensure the next manager and team of Nandocas are set up for success by making sure that all AM monies and safe are reconciled, food and production levels are validated, a final walk‑through is conducted, and the Manager Communication Log (MCL) has been updated. Thoroughly execute all closing duties, to include: conduct final walk‑through to check for cleanliness, set up catering orders for the next day, complete closing inventory, reconcile all cash for the day, validate all time‑keeping for the day, run end‑of‑day reports, update the Manager Communication Log (MCL). Nando’s North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. #J-18808-Ljbffr Nando's PERi-PERi North America