IT Field Service Technician

IT Field Service TechnicianWe are seeking a highly skilled and motivated Field Service Technician IT to join our team in the Information Technology and Services industry. As a Field Service Technician IT, you will be responsible for providing on-site technical support and troubleshooting for our clients' IT infrastructure and systems.In this role, you will travel to various client locations to install, configure, and maintain hardware and software solutions. You will work closely with clients to understand their specific needs and ensure their IT systems are functioning optimally. Additionally, you will be responsible for diagnosing and resolving any issues or problems that arise, and providing excellent customer service throughout the process.The ideal candidate for this position is a self-driven individual with strong technical knowledge in IT systems and hardware. You should have excellent analytical and problem-solving skills, as well as the ability to effectively communicate complex technical information to clients.ResponsibilitiesProvide on-site technical support and troubleshooting for clients' IT infrastructure.Install, configure, and maintain hardware and software solutions.Collaborate with clients to understand their specific IT needs and requirements.Diagnose and resolve hardware and software issues in a timely manner.Perform regular preventive maintenance and system updates.Ensure compliance with industry standards and regulations.Provide excellent customer service and support throughout the troubleshooting process.RequirementsMinimum of [3] years of experience in IT support or a related field.Strong knowledge of hardware and software installation, configuration, and troubleshooting.Familiarity with various operating systems, including Windows Operating System.Ability to effectively communicate technical information to clients of varying technical expertise.Excellent problem-solving and analytical skills.Strong attention to detail and ability to prioritize tasks.Proven ability to work independently and efficiently in a fast-paced environment.Valid driver's license and willingness to travel to client sites as needed.Work Schedule8 hour shiftSupplemental PayOtherBenefitsPaid time offHealth insuranceDental insuranceVision insuranceLife insuranceDisability insurance401(k) matchingReferral programEmployee discountPaid training