Director of Consumer Growth

Job Description

Senior Director or Director, Consumer Growth

Location: New York City

Type: Full-time

Reports to: VP & GM, Post Consumer

Team: Post-Consumer

About SuperCircle

SuperCircle is building the infrastructure to close the loop in fashion. We’re the first and only textile waste management platform powering circularity for brands and retailers—processing textiles at their end-of-life into recycling or re-use streams, unlocking best-in-class profitability and sustainability outcomes for brands. Our mission is simple: to profitably divert 1B+ textiles from landfill by 2030

About SuperCircle

Supercircle is the AI-powered operating system for recovering value from billions of unsold and post-sale products across global retail. Brands lose $170B a year to returned, damaged, and excess inventory, and 60% of products and clothing are burned or landfilled within a year of manufacture date. We are unlocking waste as a value generator rather than a cost center, building a new reverse logistics economy for the world’s leading brands.

Our AI-powered platform is already the de facto partner for the enterprise market trusted by 100+ brands including J.Crew, VF Corp, GUESS, Reformation, FIGS and Parachute, and has already orchestrated the diversion of 12M+ products from t-shirts to basketballs from landfill while returning $50M+ to our partners' P&Ls.

Supercircle is a leading venture backed company in NYC that has raised $40M+ to date from top VCs, including a $24M Series A led by Foundry in 2025 and continuing to grow even faster as we move towards our next round.

Led by multi-time co-founders in tech, retail, fashion, and supply chain, Supercircle’s stacked team includes one of the former founders at Gilt Groupe and operators from companies including Flexport, eBay, Equinox, Gap, The RealReal, Afterpay, Meta and Google.

We are building the rails for an industry that has, until now, run on spreadsheets and pallets — and we're just getting started on the $170B+ in unmanaged inventory and unrecovered value sitting on brands' balance sheets.

Why You’ll Love This Role

• You’ll influence how top retail brands activate consumers and bring circularity to life through full-funnel marketing, trade-in experiences, and sustainability storytelling.
• You’ll manage executive-level relationships across marketing, sustainability, and merchandising teams, showing how circularity drives financial performance and consumer engagement.
• You’ll help define SuperCircle’s trade-in growth strategy, building scalable playbooks, co-marketing frameworks, and best practices tied directly to measurable business results.
• You’ll work cross-functionally with Product, Operations, and Marketing to design and launch new programs that blend sustainability innovation with brand activation.
• You’ll help shape the future of consumer trade-in growth at SuperCircle — building structure, systems, and practices as we scale.

Responsibilities

Drive Brand Growth & Revenue Expansion

• Serve as the strategic and commercial lead for a portfolio of retail brand partners, accountable for retention, expansion, and revenue growth.
• Analyze full-funnel trade-in performance and develop growth strategies that combine revenue targets with marketing experimentation and consumer engagement tactics.
• Identify whitespace opportunities for upsell, cross-sell, and new pilots (co-branded activations, CRM programs, store integrations).
• Lead executive-level engagements that tie circularity to brand priorities and measurable outcomes (P&L, LTV, ESG).
• Own forecasting, pipeline management, and account performance against quarterly and annual goals.
• Co-own joint marketing roadmaps with brand partners and SuperStudio to drive program adoption and visibility.

Strategic Account Ownership

• Own all aspects of account performance—delivery, KPIs, renewals, and commercial metrics.
• Lead day-to-day partner relationships across client stakeholders, ensuring seamless coordination between sustainability, operations, logistics, finance, and brand/product teams.
• Shape narratives and storytelling for brand meetings and strategy decks, orienting insights around partner value drivers and growth opportunities.

Data-Driven Impact Storytelling

• Analyze program performance to generate insights on ROI, revenue impact, and consumer funnel behavior.
• Deliver clear, compelling reporting packages and presentations that connect circularity outcomes to both brand value and financial return.
• Collaborate with the marketing team to analyze program and channel performance, translating insights into recommendations for campaigns, case studies, and success stories that drive brand adoption and visibility.

Cross-Functional Leadership

• Partner with Marketing, Product, Sales, and Operations to evolve the consumer trade-in experience and unlock growth.
• Act as the voice of the customer, surfacing insights that shape product roadmaps, marketing initiatives, and operational improvements.
• Lead complex escalations with clarity and urgency, maintaining a solutions-oriented mindset.

Process & Systems Excellence

• Maintain accurate forecasts, renewal calendars, and account growth plans to support consistent and predictable growth.
• Help refine scalable systems and playbooks for growth, marketing integration, and B2B2C program delivery.

What You Bring

• 10+ years in Consumer Marketing, Brand Growth, Product/Partner Marketing, or equivalent hybrid roles, ideally with both B2B and B2B2C experience with retail and consumer brands.
• Deep growth marketing fluency — has owned or co-owned direct marketing channels, lifecycle programs, or growth funnels; strong understanding of retail performance levers including CAC, LTV, traffic, conversion, margin, and how to move those metrics.
• Demonstrated revenue ownership — has had targets, built growth plans, and over-delivered.
• High EQ + high IQ — trusted advisor with executive presence.
• Strong analytical and storytelling – able to forecast revenue, interpret program and channel performance, and influence C-suite stakeholders through insight-driven narratives.
• Startup builder mindset — thrives in fast-moving environments and builds structure amid ambiguity.
• Flexible leader and executor — able to move fluidly between guiding account strategy and driving hands-on delivery in a startup environment.
• Highly organized operator — manages multiple programs, timelines, and stakeholders with precision.
• Mission-driven — passionate about sustainability and circular commerce as an economic and consumer growth driver.

Bonus Points For

• Retail brand-side marketing, CRM, or retention experience.
• Growth marketing agency experience.
• Familiarity with circularity, apparel supply chains, or reverse logistics.
• Experience with CRM/analytics tools.

Why SuperCircle

We’re not just solving for waste – we’re creating value from it. SuperCircle is trusted by leading brands and built to scale textile recovery through data, automation, and deep supply chain integration.

As part of our team, you’ll have visibility, ownership, and the opportunity to shape how circularity becomes a core part of consumer and brand experience.

Ready to join the revolution? Apply now and help us reshape the future of fashion and circular commerce.

Email resume to View email address on ziprecruiter.com and include the position you are applying in the subject line of your email.

COMMITMENT TO DIVERSITY:

SUPERCIRCLE is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone is welcome, is celebrated for being themselves, and can succeed together. SUPERCIRCLE is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex, age, disability, gender identity, sexual orientation, military service, caregiver status, credit history, immigration status, or any other status protected under applicable law.