Level III Explorers Childcare Billing and Enrollment Office Assistant at MCEC, 8 hours per day, 12 months per year'); document.write('

Job Title

Assignment: Monday-Friday from 8:00 a.m. to 4:30 p.m. Wages and Benefits: Minimum hourly rate: $25.41 (new rate for 2026-2027)

Job Responsibilities:

• Billing & Invoicing Process childcare account transactions including charges, refunds, adjustments, and fees, while managing monthly billing, deposits, and accounts receivable follow-up on unpaid balances.
• Monitor and support accounts with past due balances, working with families to facilitate timely payment and maintain positive relationships.
• Administer county childcare assistance billing and support families in understanding and accessing financial support options such as scholarships and subsidies.
• Reconcile financial data for annual program audits and ensure compliance with internal accounting controls, maintaining strict confidentiality and data security.
• Data Management Manage comprehensive data for 1,500+ Explorers childcare students, including schedules, enrollment periods (school year, non-school days, summer), and detailed family, emergency, health, custody, contract, and billing information.
• Oversee seasonal setup and maintenance of the registration system, ensuring accuracy and accessibility for families and staff.
• Track enrollment trends and generate reports for site supervisors and program leadership to support planning and decision-making.
• Customer Service Create a welcoming, supportive environment by providing clear information on program options and policies, helping families select the best fit for their children, and guiding them through the enrollment process.
• Deliver responsive customer support by answering questions, addressing concerns, and resolving issues related to fees, invoices, scheduling, contracts, and individual family needs while clearly communicating policies and procedures.
• Other Duties & Special Projects Assist with projects as directed by the Explorers leadership team and provide on-site program support during high-need times.
• Contribute to successful community engagement by supporting key MCE events, including the Youth Triathlon and Tour de Tonka, and maintaining availability on designated workdays.
• Manage operational access systems by maintaining the key card system, including activating and deactivating cards for Explorers families and staff.
• Assist with clerical functions related to staff hiring, including organizing materials, maintaining records, and supporting onboarding processes.

Job Qualifications:

• Evidence of financial and accounting work experience
• Evidence of data management experience
• Strong computer proficiency in Microsoft Office and Google Workspace; experience with databases/registration systems and ability to learn new tools quickly
• Ability to type and process documents accurately at a minimum of 50 wpm
• Highly organized with the ability to manage multiple priorities, meet deadlines, and maintain accurate records
• Demonstrated ability to work both independently and collaboratively in fast-paced environments with changing priorities and frequent interruptions
• Strong communication, interpersonal, and customer service skills, including a professional, positive, and responsive approach with diverse audiences
• Proven problem-solving skills, sound judgment, and ability to anticipate and respond to varying situations
• High level of professionalism, reliability, and attention to detail, with the ability to follow direction and contribute to team success
• Commitment to confidentiality, data privacy, and respectful handling of sensitive information; knowledge of Community Education programs and district operations preferred