Inventory Control Specialist

Inventory Control SpecialistThe Inventory Control Specialist is responsible for ensuring inventory accuracy and assisting customer service representatives and warehouse personnel with inventory related and warehouse management system issues. The Inventory Control Specialist will spend the majority of their time working on the distribution center floor. Schedule: Monday - Friday, 8:00 AM - 4:30 PM (weekends/holidays as needed)What You'll Be Doing:Maintain an excellent working relationship with the customer by responding to all inquiries and complaints concerning receipts and inventory in a timely and efficient manner. Report customer feedback to management, including any cases of customer dissatisfaction.Proficiently know the warehouse management system. Maintain the product locator system in strict accordance with prescribed procedures. Ensure the integrity of the inventory and assist in conducting physical inventories and routine cycle counts, reconciling with the inventory control system. Inventory validation is required for racking at heights up to 50 feet.Maintain a complete understanding of customer service requirements related to inventory control.Ensure product rotation is occurring as required by the customer.Routinely inspect the inventory for damage or shrinkage and report results to management.Periodically verify that inbound product is received accurately from the customer's receiving line and/or inbound vendors and as directed by Wagner management.Periodically verify that outbound freight is staged according to the customer's quality assurance requirements and as directed by Wagner management.Remain vigilant and report any potential safety hazards, such as product shifting, that could result in personal injury from falling products.Monitor security procedures to safeguard warehouse operations and contents. Report any suspicious activity or security breach to management.What You Need:Education (preferred level): High school diploma or equivalentExperience (preferred level in a similar position): One year of experience.Knowledge/Experience/Skills:Must be able to read and count accurately, perform simple math, and write legibly.Forklift certified or possesses the ability to complete a forklift training course successfully.General personal computer skills, including the ability to effectively use Microsoft Office programs.Must be capable of sitting, standing, and walking for extended periods. You must be able to lift up to fifty pounds on occasion to inspect products.The ability to follow directions, deductive reasoning, and problem-solving skills are essential.Must be well organized and able to multi-task, comprehend written policies and procedures, and follow oral instructions.Physical Demands and Work Environment:Ability to stand, sit, squat, crawl, bend, twist, and/or kneel for up to 12-hour periods and repetitivelyCapability to navigate through narrow, confined spacesWork near or on top of sloping, uneven, and/or slippery surfacesExposure to varying temperatures: heat, cold, wet, damp, draftyPossible exposure to areas with high noise levels that may require hearing protectionUse hands and fingers to grasp, turn, and manipulate objects of varying sizes and weightsUtilize muscles to lift, push, pull, or carry heavy objects up to 50 poundsWagner is proud to be an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, gender, religion, sexual orientation, gender identity, national origin, disability, veteran, or other protected status.