Coffee Cart Attendant

Job Description

Job Description

Loews Arlington Hotel offers job seekers a large-scale resort and meetings environment in Arlington's sports district. Team members support 888 rooms, five dining venues, pools, spa services and 266,000 square feet of event space, with skybridge access to Live! by Loews.

Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer :

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, Holidays & Paid Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance & Pet Bereavement
• Team Member Hotel Rates, other discounts, perks & more
• Complimentary Parking
• Complimentary meals in Team Member Café while working
• Discounted tickets to local attractions & entertainment venues
• Community volunteer opportunities
• Benefits are subject to eligibility and may vary by position

What We're Looking For:

A friendly and service-driven Coffee Cart Attendant who creates memorable guest experiences by delivering high-quality coffee, beverages, and snacks with warmth and professionalism. In this role, you'll engage with guests, process transactions accurately, and maintain a clean, organized cart to ensure smooth and efficient service. If you thrive in a fast-paced environment and are passionate about hospitality, this is the perfect opportunity to make every interaction exceptional.

Who You Are:

• Coffee Enthusiast : You have strong knowledge of coffee preparation, from espresso drinks to specialty beverages, and take pride in crafting the perfect cup.

• Guest-Focused Professional : You deliver exceptional service with warmth and clear communication, creating memorable experiences for every guest.

• Adaptable and Efficient : You thrive in a fast-paced environment, managing multiple tasks with ease and precision.

• Detail-Oriented Cash Handler : You bring basic math skills and experience with POS systems to ensure accurate transactions and smooth operations.

• Veterans and military spouses encouraged to apply.

What You'll Do:

• Welcome guests with warmth and professionalism, creating a positive and memorable experience.

• Take and prepare orders accurately and efficiently, ensuring every beverage meets Loews' quality standards.

• Respond to guest questions, offer recommendations, and resolve inquiries or concerns promptly and courteously.

• Craft and serve hot and cold beverages, including espresso drinks and specialty coffees, following recipes and presentation guidelines.

• Stock and serve light snacks, pastries, and pre-packaged items while maintaining freshness and quality.

• Operate the POS system to process transactions accurately, handle cash responsibly, and reconcile the cash drawer.

• Apply correct pricing and promotional discounts during transactions to ensure accuracy.

• Monitor inventory levels of coffee, syrups, snacks, and supplies throughout the day, replenishing as needed.

• Communicate low stock levels to the supervisor for timely reordering.

• Maintain a clean, organized coffee cart and surrounding area, ensuring compliance with hygiene and sanitation standards.

• Clean and sanitize equipment, including coffee machines and grinders, on a regular schedule.

• Assist with opening and closing duties and support other food and beverage operations when needed.

• Perform additional tasks as assigned to ensure smooth and efficient service.

• Regular attendance in conformance with standards.

• May be required to work varying schedules to reflect business needs.

• Required to attend all mandatory training sessions and meetings.

• Perform other duties as assigned.

Your Qualifications Include :

• Previous experience in a food and beverage setting, particularly with coffee service, is highly preferred.

• Excellent communications skills, written and verbal.

• Excellent time management skills with the ability to multitask and prioritize tasks efficiently.

• Physical ability to stand, stoop, bend, and lift up to 50 pounds repeatedly throughout the shift.

• Ability to work in a fast-paced environment and manage time efficiently.

• Flexibility to work varying shifts, including nights, weekends, and holidays, as needed.

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.