Medical Receptionist / Clinic Operations Lead

Job Description

Job Description

Job Posting Overview

Position Title: Practice Coordinator

Department: Diagnostic Cardiology

Location: Onsite — Salem, MA

Schedule: Monday – Friday, 8:30 AM – 5:00 PM (40 hours/week)

Role Type: Full-Time Temporary / Contract (1–3 Months, potential for conversion based on fit)

Pay Rate: $23-$27

Interview Process: 1 MS Teams Virtual Interview (Fast-track onboarding)

Job Description

About the Opportunity

We are is seeking a high-energy, dedicated Practice Coordinator to join our Diagnostic Cardiology team in Salem, MA. This position plays a pivotal role in maintaining a seamless clinic workflow, supporting clinical staff, and ensuring exceptional patient experiences. If you thrive in a fast-paced medical environment and are passionate about patient care and community health, we encourage you to apply.

Responsibilities

Key Responsibilities

• Patient Check-In & Customer Service: Greet patients, oversee check-in/check-out, answer high-volume incoming phone calls with excellent phone etiquette, and resolve inquiries efficiently.
• Scheduling & Outreach: Schedule patient appointments, consultations, and follow-ups. Conduct pre-appointment reminder calls and patient outreach.
• Clinic Operations & Workflow: Ensure smooth daily operational flow, maintain accurate electronic medical records, and monitor/manage inventory levels of office and medical supplies.
• Administrative Leadership: Support administrative staff with training and workflow guidance, collaborating with clinic leadership to enforce practice standards and protocols.

Qualifications

• Must-Have Qualifications:
• Demonstrated front-desk experience in a medical office, clinic, or hospital setting.
• Top-tier customer service skills and clear, professional phone communication.
• Ability to work full-time onsite in Salem, MA (Mon–Fri, 8:30 AM – 5:00 PM).
• Preferred Qualifications:
• Proficiency in Electronic Health Record (EHR) systems, specifically  EPIC .
• 3+ years of experience in clinic or hospital administration; 2+ years of supervisory/lead experience preferred.
• High familiarity with medical terminology, appointment scheduling systems, and patient intake workflows.

• Filing
• Operations
• Greeting Customers
• Administrative Duties
• Receptionist Duties

Qualifications
• Years of experience: 2 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on ziprecruiter.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.