Concierge/Patrol Safety Officer (Residental Community)

Responsibilities Conduct routine patrols throughout the community to ensure safety and security Respond to resident requests and concerns via company phone in a timely manner Provide exceptional customer service with a friendly and professional approach Assist residents with deliveries, including transporting packages directly to their door when needed Build positive relationships with residents, including frequent interaction with residents Monitor property activity and report any unusual or suspicious behavior Maintain clear communication with management and team members Maintain detailed activity and incident reports for each shift Perform wellness checks when requested for residents (as appropriate) Assist with coordinating guest/vendor access and ensuring proper authorization Provide light concierge-style assistance (directions, basic requests, community info) Ensure common areas remain secure and presentable during patrols Support emergency response procedures (fire alarms, medical calls, etc.) Proactively identify and report maintenance or safety concerns on property Qualifications Strong customer service background required (hospitality, concierge, or similar preferred) Professional, polished appearance and demeanor Patient, personable, and comfortable working closely with residents Strong communication and problem‑solving skills Reliable and attentive with a high level of accountability High level of emotional intelligence and patience, especially when assisting elderly residents Strong sense of discretion and professionalism in a private community setting Ability to multitask between patrol duties and resident requests Comfortable using a company phone or basic reporting systems Patrolling community in vehicle and consistent attendance required Ability to lift and carry packages (when assisting residents) Requirements Must be at least 21 years old Must be authorized to work in the U.S. Ability to walk/stand for extended periods Background check required Safe driving record High School Diploma / College Degree Preferred Why Join Us $18/hour competitive pay Calm, professional work environment Opportunity to make a direct impact in residents’ daily experience #J-18808-Ljbffr Valor Protection Security Agency