Netsuite QA / Test Analyst

Purpose The NetSuite Quality Analyst plays a critical role in ensuring the quality and reliability of our NetSuite instances. The role involves writing test scenarios, executing tests in two NetSuite environments, debugging issues, defining corrective actions, and managing multiple tasks and projects simultaneously. The candidate will work closely with various business teams and stakeholders, creating functional operational support through the Enterprise Systems applications. Duties and Responsibilities Analyze user stories and the solutions developers and administrators implement to develop and execute comprehensive testing scenarios. Identify, record, document, and track bugs. Perform thorough regression testing when bugs are resolved. Assist in supporting two separate instances of NetSuite. Create detailed documentation for User Acceptance Testing (UAT). Conduct post‑release and post‑implementation testing. Analyze user stories and use cases/requirements for validity and feasibility. Monitor debugging process results and stay up to date with new testing tools, requirements, and strategies. Perform other duties as assigned. Competencies Knowledge of implementing and troubleshooting NetSuite workflows, saved searches, reports, dashboards, roles, and permissions. 5+ years of NetSuite ERP/CRM experience. Ability to be a self‑starter and work both independently and collaboratively with a team. Comfortable meeting with stakeholders and Product Owners about issues or enhancements. Demonstrates analytical, problem‑solving, organizational, interpersonal, and communication skills. Familiarity with Agile methodology. Proven experience as a QA tester or similar role with QA methodologies. Ability to document and troubleshoot errors. Ability to write test scenarios for QA and UAT testing. Analytical with excellent attention to detail. Multitask effectively and work against tight deadlines. Excellent written and verbal communication skills. Desired Qualifications At least a Bachelor’s degree in a related discipline. At least 5 years relevant experience using NetSuite. Experience working in an Agile software development organization. NetSuite Certification and experience with Suitebilling and/or WMS is a plus. Equal Employment Opportunity Statement Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact View email address on click.appcast.io . #J-18808-Ljbffr