Senior A/R & Billing Specialist

Senior A/R & Billing Specialist at Realtor.com ® Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Top Reasons to Apply The opportunity to develop valuable analytical and problem‑solving skills Availability to learn a variety of billing case types to assist business productivity Flexible hybrid schedule (3 days in office and 2 WFH) What You'll Do Collaboratively manage a Finance Team queue, including reviewing and responding to variable case types and inquiries from internal/external customers Review customer credits upon completion of the approval process to ensure accuracy Research customer inquiries and resolve billing discrepancies Create invoice adjustments and process refunds to ensure proper AR balances Own and maintain high volume customer specific invoicing and payment requirements Generate and deliver invoices to customers via digital and traditional mail services Process PCI compliant customer credit card information Identify potential training opportunities and provide recommendations for process improvements Professionally interact and communicate with varying levels of management, including managers, directors, and VPs Perform role‑specific related duties, projects, and reporting as required What You'll Bring 3+ years experience in an office environment and preferably 1-2 years experience with AR/Billing Practical knowledge of general accounting policies and processes Knowledge of a cloud‑based ERP and billing systems (i.e. Salesforce & Oracle Cloud) Knowledge working with Google Sheets Understanding of order‑to‑cash process in a cloud‑based ERP system Analytical ability to troubleshoot Ability to work independently and as part of a team Strong organizational skills with great attention to detail and accuracy Ability to coordinate multiple tasks concurrently and to meet deadlines Excellent written and verbal communication skills with internal and external customers Initiative, flexibility, and willingness to adapt to change How We Work We balance creativity and innovation on a foundation of in‑person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in‑person, adding richness to our culture and knitting us closer together. How We Reward You Inclusive and competitive medical, Rx, dental, and vision coverage Family forming benefits 13 paid holidays Flexible time off 8 hours of paid volunteer time off Immediate eligibility into Company 401(k) plan with 3.5% company match Tuition reimbursement program for degreed and non‑degreed programs 1:1 personalized financial planning sessions Student debt retirement savings match program Free snacks and refreshments in each office location Diversity is important to us, therefore Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals. #J-18808-Ljbffr Fairygodboss