Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Remote Tech Support Engineer - SQL, AI & Carrier Issues

Harris Computer

Brooklyn, NY
  • Remote job

Globys, a division of Harris, is seeking a Technical Support Engineer who handles Tier 1/2 issues end-to-end for international carrier customers. You will diagnose data anomalies, reproduce issues with SQL, and guide clients through configuration fixes across web app and API layers. This remote role is open to US candidates in the Central Time Zone. We value self-directed engineers who document findings, write RCA and KB articles, and use AI responsibly to accelerate problem solving. #J-18808-Ljbffr Harris Computer

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Remote Tech Support Engineer - SQL, AI & Carrier Issues in Brooklyn, NY vacancy
  • Globys is seeking a Technical Support Engineer to own tickets end-to-end for international carrier customers, diagnosing and...  ...complex Tier 1/2 issues. The role includes writing SQL queries to investigate data...  ...aid future incidents. This remote role is open to US candidates... 
    Remote job
    SQL

    SwiftCruit

    Mount Gilead, OH
    2 days ago
  •  ...is seeking a Technical Support Engineer to investigate,...  ...resolve complex customer issues at Tier 1 and 2. You will...  ...RCA documentation for carrier-level customers. The role...  ...accounts and is remote for US candidates in the...  ...SaaS support and strong SQL skills, with a... 
    Remote job
    SQL

    Harris Computer

    Kansas City, MO
    1 day ago
  •  ...career by joining our Support Engineering Team. The focus of...  ...the job. Previous tech support experience...  ...customers with issues reported with...  ...growing portfolio of AI-based products, as...  ...customers. Provide remote assistance to...  ...Information Server, and SQL Server is... 
    Remote work
    SQL
    Work experience placement

    KeyMark Inc

    Liberty, SC
    4 days ago
  •  ...Contact Center Support Engineer Location: Remote Experience: 2 4 Years Job...  ...Agile Methodology SQL HTML / HTML5 Nice-...  ...Chatbot / Conversational AI experience Cloud Contact...  ...and troubleshoot production issues across contact center environments... 
    Remote work
    SQL
    Long term contract

    Tech3pillars Technologies

    Virginia
    1 day ago
  •  ...Technical Support Engineer With Cyclops now actively supporting...  ..., and operational issues need a dedicated first...  ...accurately by both humans and AI tools, and treat every...  ...read and write basic SQL queries for data...  ...increase Location Remote. USA, Argentina, or Brazil... 
    Remote work
    SQL
    For contractors

    Cyclops

    United States
    14 hours ago
  • $95k - $114k

     ...Corporation as an Innovation Support Engineer! Are you ready to...  ...technologies such as AI, vision systems,...  ...email, phone, chat, and remote tools Assist in developing...  ...anomalies, and resolve issues before they escalate...  ...queries, specifically MS SQL ~ Experience with... 
    Remote work
    SQL
    Full time

    UniFirst

    Wilmington, MA
    10 hours ago
  •  ...regional team of Partner/Support Engineers, the full-time salaried...  ...for complex technical issues, collaborating with...  ...role Background in Ad Tech, MarTech, or eCommerce...  ...including experience with SQL and debugging complex systems...  ...Experience leveraging AI to enhance work quality... 
    Remote work
    SQL
    Full time

    Virtual Vocations Inc

    United States
    2 days ago
  •  ...Opportunities The Technical Support team plays a critical...  ...partner to Product, Engineering, Operations, and...  ...Success. We don't just solve issues; we identify trends,...  ...Basic understanding of SQL with the ability to...  .... ~ Experience using AI tools (e.g., ChatGPT/Claude... 
    Remote work
    SQL

    G2 Risk Solutions

    United States
    4 days ago
  •  ...Technical Support Engineer Brinqa is the leading provider of unified cyber...  ...resolving complex technical issues for our enterprise customers....  ...initiator and advocate for AI-assisted ways of working - proactively...  ...data stores, or distributed SQL systems (e.g. Yugabyte), and... 
    Remote work
    SQL
    Local area
    Immediate start

    Brinqa

    United States
    2 days ago
  •  ...Support Engineer We're looking for a customer-centric, technically savvy...  ...progress of their requests, issues, and feedback. Build and Maintain...  ...tools. ~ Proficiency in SQL. ~ Proficient in empathetic...  ...provide access to frontier AI models, including Claude, so... 
    Remote work
    SQL
    Home office
    Flexible hours
    Night shift

    Zafran Security

    United States
    3 days ago
  •  ...Position: Level 2 Technical Support Engineer — US Reporting to...  ...fix confirmed platform issues and monitor production...  ...with strong SQL, Linux, python and shell...  ...Hands-on experience with AI tools (Copilot, Claude,...  ...Benefits & Perks Fully remote company Competitive... 
    Remote work
    SQL
    Full time
    Shift work

    Eventus Systems, Inc.

    United States
    4 days ago
  •  ...Support Engineer TOMIA is an innovator and leader in real-time...  ...optimizing costs. With AI-driven analytics, we...  ...not limited to 24x7x365, remote and on-site Managed...  ...comfortable performing basic SQL functions, being able...  ..., analysis on system issues, analyze complex issues... 
    Remote work
    SQL

    TOMIA

    United States
    1 day ago
  •  ...Support Engineer Lithic is the modern card issuing and processing platform empowering ambitious financial...  ..., Grafana/Loki, and AI-assisted workflows to move...  ...with calls fluently. ~ SQL chops. You can...  ...work independently in a remote environment Crack... 
    Remote work
    SQL
    Permanent employment
    Full time
    Work at office
    Flexible hours
    3 days per week

    Lithic LLC

    United States
    3 days ago
  •  ...currently seeking a MuleSoft Support Engineer to join our team in...  ...Location : India(Remote) Job Summary We are...  ...failures, connectivity issues, authentication errors,...  ...SFTP/File integrations SQL basics Technical Competencies...  ...of the world's leading AI and digital... 
    Remote work
    SQL
    Work at office
    Flexible hours
    Shift work

    NTT DATA, Inc.

    Indiana
    2 days ago
  • $1,200 per month

     ...Customer Support Specialist Runpod is the AI Developer Cloud. More than one...  ...requests. We're a small, remote-first team. We take...  ...the status of their issues and ensuring a high...  ...as developers, QA engineers, product managers, and...  ...Datadog, Grafana, SQL databases, and ease... 
    Remote work
    SQL
    Home office
    Visa sponsorship
    Work visa
    Flexible hours
    Weekend work

    Runpod

    United States
    5 days ago
  • $65 - $80 per hour

     ...Architect / Senior L3 Support...  ...Senior L3 Support Engineer for a 6M C2H opportunity that is 100% remote. The D365 F&O Solution...  ...-Impact Production Issues | Advanced Troubleshooting...  ...Troubleshooting | SQL Server / Azure SQL...  ...subject to the use of AI to perform preliminary... 
    Remote work
    SQL
    Hourly pay
    Permanent employment
    Contract work
    Work at office
    Local area

    VACO

    Addison, TX
    1 day ago
  •  ...and technologies that support availability and speed...  ...As a Technical Support Engineer, you will become a critical...  ...for urgent production issues, acting as a trusted...  ...vector indexes, to support AI-driven innovations...  ...Analytics, Kubernetes and SQL. ~ Experience and/or... 
    Remote work
    SQL

    StarTree

    United States
    15 hours ago
  • $65k - $75k

     ...hiring a Technical Support Engineer to provide crucial support...  ...for international carrier customers facing complex technical issues. Successful candidates will navigate SQL database queries, engage with AI tools for enhanced...  ...knowledge base. The remote role opens... 
    Remote work
    SQL

    MediSolution

    Brooklyn, NY
    2 days ago
  •  ...is more than a typical support role. You'll be one of...  ...our developer customers: engineers integrating our SDKs,...  ...investigate, and resolve issues, working closely with...  ...from day one. Bring AI into the workflow from...  ...thinking about it, write SQL when you need to, and... 
    Remote work
    SQL
    Day shift

    Prelude Services

    United States
    4 days ago
  •  ...Tier 3 Support Engineer Industrial labor powers our world and protecting...  ...operational efficiency through AI-driven computer vision...  ...most complex, high-severity issues across our platform, working...  ...(Python, Typescript, Go, and SQL) to diagnose issues and collaborate... 
    Remote work
    SQL
    Permanent employment
    Work at office
    Flexible hours

    Voxel

    United States
    1 day ago
  • $55k - $70k

     ...Engineering Support Role Rhino + Jetty is making housing more...  ...platform Investigate issues by reading application...  ...Work alongside our AI triage tooling, which...  ...Working knowledge of SQL and the ability to query...  ...Flexible Time Off Policy Remote-first work culture... 
    Remote work
    SQL
    Full time
    Contract work
    Flexible hours

    Rhino Services

    United States
    5 days ago
  •  ...OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based autonomous...  ...identify and address issues before they impact...  ...Python scripts and SQL queries to...  ...standard for equality in tech. What We Offer...  ...in the SF Bay Area. Remote work is not an option... 
    Remote work
    SQL
    Full time
    Immediate start
    Flexible hours

    OSARO

    San Francisco, CA
    a month ago
  • $65k - $75k

     ...Position Overview The Support Engineer I serves as the first point...  ...software-related issues while guiding customers...  ...learning mindset. As an AI-forward organization,...  ...phone, email, chat, and remote support sessions. Deliver...  ...Cloud . Basic SQL, scripting, or... 
    Remote work
    SQL
    Full time
    Flexible hours

    Cleo

    Remote
    22 days ago
  •  ...Saviynt's AI-Powered Identity Platform Saviynt...  ...Government projects this role supports, this position is...  ...explain reported issues, impact, and recommended...  ...) Work closely with Engineering and DevSecOps teams to...  ...experience, including SQL and database operations... 
    Remote work
    SQL
    Immediate start

    Saviynt

    United States
    5 days ago
  •  ...Software is seeking a Senior Technical Support Engineer to join our growing team in a remote capacity with a North America...  ...customer support, diagnose software issues, and collaborate with R&D, Cloud...  ...troubleshooting skills, experience with SQL Server, Oracle, and cloud... 
    Remote job
    SQL

    Centric Software

    San Francisco, CA
    4 days ago
  •  ...Technical Support Engineer United Kingdom - Remote At NiCE, we don't limit our...  ...role all about? Any issue with our software...  ...architecture (PBX, Carriers, VoIP). ~ Demonstrated...  ...in database and SQL concepts. Education...  ...that excels in AI, cloud and digital,... 
    Remote work
    SQL
    Work experience placement
    Flexible hours

    NICE Actimize

    United States
    3 days ago
  •  ...Senior Technical Support Engineer Circle (NYSE: CRCL) is one of the world...  ...technical and product issues related to cryptocurrency transactions...  ...workflows, utilizing AI-driven engineering tools to increase...  ...following tools preferred: SQL, Postman, Kibana, Jira, Salesforce... 
    Remote work
    SQL
    Flexible hours

    Circle

    United States
    14 hours ago
  •  ...Site Reliability Engineer Cohesity is the leader in AI-powered data security....  ...Engineer (or technical support engineer) is a...  ...Address multiple issues simultaneously, with...  ...Databases: Microsoft SQL Server / MySQL / PostgreSQL...  ...onsite 3 days and remotely 2 days each week... 
    Remote work
    SQL
    Work at office
    Local area
    2 days per week
    3 days per week

    Cohesity

    United States
    5 days ago
  •  ...Join us as a Senior Technical Support Engineer and help drive the resilience...  ...and intricate configuration issues. Product & Engineering Advocacy...  ...payload issues. Advanced SQL Knowledge: Ability to write...  .../Typescript, or Golang AI Tooling & Automation: Hands-... 
    Remote work
    SQL
    Immediate start
    Work from home

    Zero Hash

    United States
    1 day ago
  • $80.49k - $96.59k

     ...to query, with no engineering or maintenance required...  ...context teams and AI systems rely on....  ...insights. Together, we support thousands of...  ...stakeholders to drive issues to a timely resolution...  ...offers a blend of remote flexibility and in-...  ...databases, both SQL and NoSQL Familiarity... 
    Remote work
    SQL
    Full time
    Work at office

    Fivetran

    Denver, CO
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Remote Tech Support Engineer - SQL, AI & Carrier Issues. Be the first to apply!