Sales Coordinator - Ford
American Axle & Manufacturing
Sales Coordinator - Ford
The Sales Coordinator - Ford is responsible for supporting the Ford Customer account including managing order tracking, sales reporting, and ensuring on-time customer deliverables while collaborating with cross functional teams. In this role, you will consolidate, analyze, and prepare daily action summaries and sales tracking reports. Sales coordinators also assist with pricing documentation, program launches, and issue resolution while tracking and reporting sales metrics, customer volumes, and revenue performance.
Job Description:
- Keeps sales management informed by submitting activity and results reports.
- Resolves customer issues by investigating; developing solutions; preparing reports; making recommendations to management.
- Contributes to sales and organization success by welcoming related, different, and new requests; helping others accomplish job results.
- Gather and present all information required for the ISO audits of sales function.
- Directly interface with external auditors to provide evidence and documentation of conformance to ISO procedures.
- Review contracts for cost and quote information for accuracy and validity.
- Contacts customer directly to resolve issues where appropriate.
- Track and report sales metrics, customer volumes, and revenue performance
- Accurately maintains the contract price level and audits for discrepancies and contact customer or sales management for the program/account.
- Works with sales management and product engineering to create and track cover letters/cost requests through AAM change management system.
- Support sales forecasting & making recommendations
- Review output of change management system for validity and alignment with original request submitted.
- Accurately maintains customer contractual capacity levels with Oracle database.
- Gather and collect re-billable tooling evidence to support the customer invoicing.
- Assist with new program launches
- Support quote preparation, pricing analysis, and commercial documentation for new business opportunities and engineering changes
- Maintain accurate customer data, sales records, contracts, and program documentation within ERP & Customer systems
- Prepare presentations, reports, and meeting material for leadership reviews and customer meetings
- All other duties as assigned.
Required Skills and Education
Bachelor's Degree in Business or Engineering
2+ years of experience in sales, working with major OEMs. Ford experience a plus.
About Dauch:
Dauch Corporation is a premier Driveline and Metal Forming supplier serving the global automotive industry with a powertrain-agnostic product portfolio that supports electric, hybrid, and internal combustion vehicles. The company is headquartered in Detroit, MI, with operations that span 24 countries and more than 175 locations. Formed through the acquisition of Dowlais Group plc and its subsidiaries - GKN Automotive and GKN Powder Metallurgy, Dauch unites deep engineering roots with global manufacturing capabilities and an entrepreneurial spirit to move mobility forward. Visit to learn more.
Dauch will not discriminate against any Associate or applicant for employment because of age, race, color, gender, religion, weight, height, marital status, sexual orientation, genetic history or information, gender identity or expression, disability, protected veteran status, national origin, or other characteristic protected by law. Dauch will take affirmative action to ensure that applicants are employed, and that Associates are treated equally during employment, without regard to their age, race, color, gender, religion, weight, height, marital status, sexual orientation, genetic history or information, gender identity or expression, disability, protected veteran status, national origin, or other characteristic protected by law. For the Disabled Job Seeker: We offer reasonable accommodations for qualified disabled individuals who are applicants for employment. To request assistance or accommodations, please e-mail View email address on talent.com. Dauch is an equal opportunity/affirmative action employer.
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