Fraud Investigator

Office of Family Assistance The Office of Family Assistance (OFA) provides policy, operational, technical assistance and training support for safety net programs that assist low-income Ohioans. This includes: Cash assistance programs funded by the Temporary Assistance for Needy Families (TANF) Block Grant, including Ohio Works First (OWF) and the Prevention Retention and Contingency (PRC) programs; Food assistance programs including, the Supplemental Nutrition Assistance Program (SNAP), the Summer Electronic Benefit Transfer (EBT) Program, the Commodity Supplemental Food Program (CSFP) and The Emergency Food Assistance Program (TEFAP); Program Integrity; and Adult Protective Services. Learn more about the office by visiting the Office of Family Assistance webpage. What You Will Do Review fraud referrals and reports of skimming and/or scamming Conduct investigations of reported SNAP and/or TANF fraud Interview recipients, providers, and/or other third parties related to a fraud referral Calculate claims and enter into appropriate tracking or eligibility system Determine if claims meet the definition of intentional fraud Create and maintain claims related documentation Monitor claims for recoupment Monitor key fraud indicator, high balance, and duplicate address reports and conduct additional investigation or refer to county as needed Monitor and analyze skimming and scamming data Retrieve skimming devices Facilitate fraud related discussions across multiple teams Complete special fraud related activities as needed Other duties as assigned Recommended Skills Experience in reviewing SNAP and/or TANF fraud cases Customer service skills (important in interviewing customers) Ability to access and read case data in the Ohio Benefits and Electronic Document Management System (EDMS) Must be detail oriented and well organized Must possess efficient time management and multi-tasking skills Must be able to work independently as well as collaborate across multiple teams Schedule: Part-time. Hours: Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m. This is an intermittent, temporary position. The final candidate selected for this position will not be permitted to exceed 1,000 hours worked per fiscal year (July 1st - June 30th). This position is Unclassified per ORC 124.11(A) (29). Location: Rhodes State Officer Tower - 30 E. Broad Street, FL 31, Columbus, OH 43215. Travel: Occasional travel within the state of Ohio. Option 1 Completion of associate core program in law enforcement, criminal justice or in academic field commensurate with program area to be assigned per approved Position Description on file; Option 2 Or 30 mos. trg. or 30 mos. exp. as Investigator Assistant, 26210 with experience corresponding to type of complaints & alleged violations appearing in job posting/approved position description; Valid driver's license. Option 3 Or 30 mos. trg. or 30 mos. investigative exp. with experience corresponding to type of complaints & alleged violations appearing in job posting/approved position description; Valid driver's license. Option 4 The equivalent of Minimum Class Qualifications For Employment noted above. Pay Information This position is in the State of Ohio’s OCSEA/AFSCME Pay Schedule, Pay Range 31. Unless required by legislation or union contract, salary will be the minimum salary of that pay range (step 1, currently $28.76 per hour). Pay Range 31 Hourly -- $28.76 Organization Job & Family Services Agency Contact Name and Information View email address on click.appcast.io Work Location James A Rhodes Office Tower 31 Primary Location United States of America-OHIO-Franklin County-Columbus Primary Job Skill Investigation Technical Skills Interviewing, Investigation Professional Skills Analyzation, Attention to Detail, Listening, Observation, Proofreading Agency Overview Who We Are Cash and Food Assistance Employment Services and Workforce Development Unemployment Insurance Adult Protective Services Child Support Public service is an honorable way to serve the community in a hands-on dedicated way. You can make a difference in someone’s world! Guiding Principles We will be a leader in customer satisfaction. We will have a reputation that attracts and retains talented, diverse, and dedicated employees. We get better at what we do every day. #J-18808-Ljbffr