Medical Lab Assistant - Client Services

Overview: Schedule: Full-Time, 3:00-11:30PM, with rotating weekend and holiday on call, benefits eligible. Job Description Summary: Provides clerical, registration, and patient care support. Ensures that specimen preparation, accessioning, and processing is completed. Performs waived laboratory testing in applicable lab sections. Offsite Lab Sections: Responsible for specimen collection including venipuncture, capillary, sweat chloride, and miscellaneous other collections. Job Description: Essential Functions: Completes technical tasks such as specimen accessioning, specimen preparation, and processing, and specimen delivery and storage. May include phlebotomy and other specimen collection. Performs clerical tasks and specimen accessioning in accordance with testing protocols and criteria. Maintains laboratory operations by performing equipment maintenance, quality control, and preventive maintenance. Performs waived laboratory testing, documents patient reports, quality control, maintenance, and troubleshooting appropriately. Demonstrates knowledge of and upholds applicable laws and regulations related to position and laboratory operations. Documents daily, weekly, and monthly tasks on assigned work area task lists. Delivers service excellence and quality patient care through adjusting communication styles to adapt to various cultural differences, addressing client concerns by researching problems and identifying resolutions, using basic troubleshooting skills, and efficiently handling interruptions and functions with changing environments or circumstances. Provides feedback that is useful and assists in individual improvement. Actively engages in and supports efforts to develop an atmosphere of mutual respect and inclusiveness. Participates in continuing education programs. Education Requirement: High school diploma or equivalent, required. Certifications: American Society for Clinical Pathology (ASCP) certification, preferred. CPR certification, preferred for Offsite Lab sections. Skills: Technical skills, organizational skills, ability to multitask, attention to detail, and computer experience required. Interpersonal relationship skills to collaborate with internal and external customers. Effective in both written and oral communications. Efficient in collaborative and independent work. Experience: One-year of clinical laboratory/ medical experience and office experience, preferred. Two years of phlebotomy experience, preferred. Physical Requirements: OCCASIONALLY: Bend/twist, Climb stairs/ladder, Fume /Gases /Vapors, Lifting / Carrying: 11-20 lbs, Lifting / Carrying: 21-40 lbs, Loud Noises, Pushing / Pulling: 0-25 lbs, Reaching above shoulder, Squat/kneel FREQUENTLY: Chemicals/Medications, Machinery, Seeing – Far/near, Walking CONTINUOUSLY: Audible speech, Biohazard waste, Blood and/or Bodily Fluids, Color vision, Communicable Diseases and/or Pathogens, Computer skills, Decision Making, Depth perception, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Lifting / Carrying: 0-10 lbs, Peripheral vision, Problem solving, Repetitive hand/arm use, Sitting, Standing The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children’s Hospital, Where Passion Meets Purpose. Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission. We’re 15,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we’ll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere. Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere. Nationwide Children’s Hospital. A Place to Be Proud. #J-18808-Ljbffr 10 Nationwide Children's Hospital