Records & Information Management, Inside Sales Specialist

Records And Information Management Specialist

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a strategic, revenue-driven Records and Information Management Specialist to join our Commercial Sales team.

In this role, you will be responsible for protecting, growing, and expanding Iron Mountain's core revenue base through proactive sales engagement and sophisticated commercial negotiations.

You will join a high-impact team focused on retaining and expanding our largest, most complex accounts by balancing defensive retention strategies with proactive consultative growth.

What You'll Do

In this role, you will:

• Drive Revenue Growth and Sales Execution: Identify and pursue new revenue opportunities within a defined book of business by expanding wallet share, uncovering net-new use cases, and managing the full sales cycle from initial discovery through to closing the deal.
• Execute Strategic Account Management and Retention: Own a portfolio of high-value accounts to proactively mitigate churn risk while identifying competitive threats early to protect Iron Mountain's market position.
• Lead Commercial Negotiations and Contract Strategy: Direct complex pricing and contract negotiations, including Master Service Agreements, volume commitments, and rate structures, while partnering with Procurement and Legal to deliver long-term value.

What You'll Bring

The ideal candidate will have:

• 24+ years of experience in Account Management, Sales, or a revenue-owning, customer-facing role with a proven track record of managing complex accounts.
• Strong knowledge of Records and Information Management solutions, enterprise service environments, and Customer Relationship Management platforms such as Salesforce.
• Proven ability in advanced commercial negotiations and value-based selling frameworks, with the financial acumen to model deal structures and articulate Return on Investment.

What We Offer (Benefits)

• Location: Tampa, FL (Iron Mountain Sales Hub).
• Work Model: Full-time in-office for the first 6 months; hybrid eligible (3 days in-office/2 days remote) thereafter.
• Competitive compensation and benefits aligned with your professional experience.
• Comprehensive health, wellness, and retirement plans to support your long-term well-being.
• Opportunities for continuous learning and professional growth within a global industry leader.

Ready to help us protect and grow the world's most important information? Apply today to join the Iron Mountain team!