Customer Service Representative

Side effects of working here may include: excessive caring, occasional high-fives, and full benefits. What You’ll Do (Besides Being a Legend!) The Customer Service Representative must be equipped with a skillset that demonstrates empathy, problem solving skills and the ability to provide appropriate solutions for customers and referral sources. The day-to-day functionality of this job involves servicing a large customer and referral base to fulfill Durable Medical Equipment needs. This individual must have patience and a willingness to go above and beyond to resolve customer / referral concerns while maintaining a positive attitude. What You Bring to the Team! Excellent interpersonal and communication skills Ability to pass background check as it pertains to the position. A knack for problem-solving and making things easy to understand. A kind and helpful attitude (because we work with CARE!). A commitment to confidentiality, because trust is everything. At CareLinc, we follow our CARE Standards, which means: Community – We work together, help each other, and make every interaction positive. Accountability – We grow, learn from feedback, and focus on solutions, not problems. Relationships – We listen, assume positive intent, and build strong relationships. Empathetic – We understand and support each other, making sure our workplace feels welcoming and inclusive. Why You’ll Love It Here! A team that values what you do. A supportive, fun, and friendly culture. Opportunities to grow and learn. Early access to your paycheck via TapCheck Competitive pay, great benefits, and a company that CARES about YOU! #J-18808-Ljbffr