CUSTOMER SERVICE CLERK

divh2Customer Service Representative/h2pInteract with customers to provide and process information in response to inquiries, concerns and requests about products and services/ppAdditional duties which are necessary to carry out the function of the Customer Service Representative may be assigned and are incorporated by reference into this job description./pulliAnswer phone calls and satisfy the customers requests professionally and timely;/liliKey orders, pick-ups, and special promotions;/liliProvide customer with proper service information and use judgment to decide when to involve other departments or supervisor;/liliProvide accurate and timely follow-up to customer and teammates;/liliProvides information to customers relative to deliveries or other issues involving their order;/liliAssist customers when they are unable to transmit their order to the company;/liliCommunicate and coordinate information and tasks with related departments;/liliReports to work on time, as directed by the Supervisor, and completes all tasks in a timely and accurate competent manner;/liliPerforms above all duties in a cooperative, professional manner, and processes/communicates the information effectively/li/ulpAll personnel within this job description shall be subject to cross-training into jobs within the organization based on Company needs./p/div