PROGRAM MANAGER SENIOR IV

Introduction Maryland’s Family and Medical Leave Insurance (FAMLI) program ensures all workers in Maryland have paid time off for medical and family reasons. FAMLI is a social insurance system covering 2.6 million workers and 180,000 employers, delivered as a digitally native, public-facing service. We’re in the early stages of building something as big and as far-reaching as unemployment insurance or a new health department. The Deputy Assistant Secretary is the most senior executive leader of the Family and Medical Leave Insurance (FAMLI) Division of the Maryland Department of Labor (MDOL), working under the direction of the Assistant Secretary for FAMLI and Deputy Secretary of Modernization. You should be comfortable working in a startup environment where you think independently and operate with a high degree of autonomy. We’re looking for self-starters who are skilled at driving projects forward while communicating and collaborating closely on teams.

GRADE

Grade 26

LOCATION OF POSITION

100 S

Charles St, Baltimore, MD 21201 Main Purpose of Job Deputy Assistant Secretary is the senior most staff member of the Assistant Secretary for the Division of Family Medical Leave Insurance. Responsible for directing programs within the division that have a broad scope and major impact on agency missions and operations. The Deputy provides leadership on methods, procedures, management, and technical matters to FAMLI senior staff members and other managers with the Department and consults with the Assistant Secretary regarding program objectives and standards. Represents and fulfills the responsibilities of the Assistant Secretary in his/her absence as required

POSITION DUTIES

Duties of this position include but are not limited to: Directly supervises specific areas of program operations depending on the specific skillset of the applicant. Areas could include: Customer Services (Claims Administration, Employer Contributions, Customer Care), Strategic Planning, Operational Planning, Financial Services, Program Integrity, Digital Services, Policy and Public Engagement, Performance Management / Business Intelligence, Training, and Quality Assurance units.Assists the Assistant Secretary in providing oversight for FAMLI’s strategic planning, ensuring alignment with MDOL executive needs and public engagement. Provides guidance on methods, procedures, management, policy, and technical matters to FAMLI senior staff members and other managers with the Division, and consults with the Assistant Secretary regarding program objectives and standards. Oversees initiatives for implementation and continuous improvement of FAMLI programs and processes. Manages and leads staff to ensure successful implementation and sustainability of FAMLI technical platform and program. In the absence of the Assistant Secretary, the Deputy represents the Assistant Secretary in overseeing all functions of FAMLI, including (but not limited to) employer contributions, benefits, overpayments, digital services, finance, internal security, communications, policy, employee training and development, and facilities. Other duties as assigned. MINIMUM QUALIFICATIONSExperience:Applicants must possess a minimum of ten(10) years of professional-level experience managing programs or operations within a complex organizational framework. A minimum of two(2) years from this period must have involved direct supervision of personnel. A minimum of two(2) years from this period must have involved the application of regulatory frameworks, or the development of organizational policies and procedures.SPECIAL REQUIREMENTS All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (Labor/DUI) to determine whether any monies are owed to Labor/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

SELECTION PROCESS

All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered. Applications that meet minimum and/or selective qualifications will be referred to the hiring unit for interview selection. Units will select those candidates most closely demonstrating the qualifications for the interview. A resume and cover letter are strongly encouraged for this position. Please upload one Word or PDF file that includes your combined cover letter and resume using the “Transcript” upload function, or via the JobAps “Other” tab.EXAMINATION PROCESSThe assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. BENEFITS This is a full-time, permanent position and eligible for full State benefits, which include: Flexible hours and hybrid teleworking Paid holidays 12-13 per year Generous paid leave package (annual, sick, personal and compensatory leave) State Pension ("defined benefit" plan) Tax-deferred supplemental retirement savings plans (401(k) and 457) Comprehensive, subsidized health, dental and prescription plans with little to no deductibles, free generic prescriptions, and free preventative health services Flexible Spending Account plans for Health Care and Daycare State Employees Credit UnionTo Learn more, please click this link:STATE OF MARYLAND BENEFITSFURTHER INSTRUCTIONS The online application is STRONGLY preferred. A resume and cover letter are strongly encouraged for this position. Please upload a Word or PDF file that includes your combined cover letter and resume via JobAps "Other" tab. However, if you are unable to apply online, or having difficulty with your login or password, please contact DBM's Helpdesk directly at View phone number on click.appcast.io (8:00 AM to 5:00 PM daily, except for holidays and weekends). After business hours, please submit an email request to View email address on click.appcast.io. U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status. If you encounter difficulty attaching required or optional documentation, you may contact Michael Deans via email to View email address on click.appcast.io. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATIONCompleted applications, required documentation, and any required addendums may be mailed to:Maryland Department of Labor / Office of Administration Attn: Michael Deans, Recruitment ID 26-005485-0017 S. Charles Street, 5th Floor Baltimore, MD 21201 MD State Application Form OnlineMaryland Department of Labor, Licensing and Regulation is an equal opportunity employer. It is the policy of MD Labor that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status. Department LABOR - Family and Medical Leave Insurance Date Opened

8/5/2026 4:00:00 PM

Filing Deadline

8/19/2026 5:00:00 PM

Salary $128,818.00 - $203,150.00/year Employment Type Full-Time HR Analyst Michael Deans Work Location Baltimore City Telework Eligible Yes