Organization Design Consultant ( 3-5 Years)

The purpose of this role is to support a program that we just kicked off called HR modernization. Ultimately what we're looking to do is try to make it easier for employees and managers to get information from HR so that HR is less administrative and can focus on more strategic type of work in support of the business. Requires that in the future HR looks different than it does today, so this individual will help us to define or research things such as what are possible HR organizational structures and roles and things that we can consider. This candidate will design and steward the future HR operating model and work design across HR Modernization. This role ensures that how work gets done (workflows, decision rights, handoffs, automation boundaries, and role interdependencies is intentionally designed alongside structure. The role acts as a design authority to ensure alignment across COEs, Service Delivery, HR Partners, and enablement platforms, and guides workforce and role transitions across modernization phases POSITION LOCATION: 5 days onsite Cleveland, OH (1ST preferred) Columbus, OH Birmingham, AL Downers Grove, IL

KEY RESPONSIBILITIES

Design the end to end HR operating model, including service delivery layers, work distribution, role shapes, and interfaces across COEs, Service Delivery, HR Partners, and Enablement. Translate strategy, experience priorities, and technology enablement into clear work design principles (what work is done where, by whom, and how). Define decision rights, accountabilities, escalation paths, and ownership models using practical frameworks (e.g., RACI/RAPID). Organizational Design Architect org structures, role taxonomy, spans and layers, and governance guardrails to support future state HR capabilities. Serve as the design authority to ensure consistency and integrity of org and work design decisions across workstreams. Document and maintain HR wide design standards and design guardrails. Integration with Process, Experience & Technology Partner with process, experience, and technology workstreams to ensure work design aligns with automation, AI enablement, and EX platform capabilities. Identify where work should be simplified, automated, augmented, or eliminated as part of modernization. Ensure org and work design decisions account for controls, risk, and operational resilience. Workforce Transition & Change Guide workforce transitions, including role evolution, redeployment, capability shifts, and change impacts. Support leaders in understanding implications of new ways of working—not just new structures. Facilitate leadership and HRLT level design sessions, decision forums, and working sessions. Capabilities Deep expertise in organizational design and work design, including operating models, decision rights frameworks, and capability modeling. Ability to design work systems (roles + workflows + decision rights + technology) rather than standalone org charts. Strong financial, risk, and controls lens, especially when redistributing work or introducing automation/AI. Proven senior level facilitation and influence skills; able to lead ambiguous, high stakes design discussions with HRLT. Strong documentation skills; able to codify design standards, governance, and guardrails that scale. Ability to cohesively integrate operating model, process, experience, and technology changes into a single design narrative.

MUST HAVE SKILLS:

Organizational & Operating Model Design - Work Design, Decision Rights & Capability Modeling Work System Design (Roles, Workflows & Technology) Financial, Risk & Controls Management Executive Facilitation & Strategic Influence Documentation, Governance & Design Standards Integrated Transformation Design (operating model, process, experience, and technology) Copilot Research & Content Synthesis Executive Presentation Development (PowerPoint) Microsoft 365 Suite Consulting Solutions and its family of companies is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at: View email address on click.appcast.io #J-18808-Ljbffr Consulting Solutions