Shipping & Logistics Coordinator (Office-Based)

Job Description

Job Description

NOW HIRING! Shipping & Logistics Coordinator – Office-Based

Location: Foothill Ranch, CA
Pay Rate: $20.00–$21.00 per hour
Schedule: Monday–Friday, 6:00 AM–4:00 PM
Work Environment: Primarily office-based with minimal warehouse floor exposure
Employment Type: Full-Time

We are seeking an organized and detail-oriented Shipping & Logistics Coordinator to support daily shipping operations from an office-based setting.

This position focuses on ERP/WMS systems, shipping documentation, reporting, order coordination, and communication with internal departments, customers, and carriers.

This is primarily an office position and is not a hands-on warehouse, forklift, picking, or receiving role.

• Review current and upcoming sales orders through the ERP system.

• Prepare, print, and verify shipping documents, labels, and order paperwork.

• Enter, review, and maintain accurate shipping and order information.

• Collect shipping data and prepare reports to support department metrics.

• Coordinate with Shipping Leads to prioritize and expedite urgent orders.

• Communicate with Customer Care to resolve order discrepancies or changes.

• Troubleshoot shipping issues with customers, carriers, and drivers.

• Escalate complex shipping issues when necessary.

• Schedule freight carriers and daily pickups while considering cost and service.

• Track order status, product availability, and shipment progress using the WMS.

• Communicate with Production, Quality Control, Marketing, and other departments regarding order and product requirements.

• Learn and provide feedback on ERP system processes, including D3FO.

• Maintain accurate records and documentation.

• Help ensure orders are processed accurately and shipped on time.

• Maintain a high level of organization, accuracy, and customer service.

• High school diploma or equivalent.

• 1+ year of experience in shipping coordination, logistics administration, or office-based shipping support within a distribution or manufacturing environment.

• Experience using ERP and/or WMS systems required.

• MRP experience is a plus.

• Proficiency with Microsoft Excel and Word .

• Strong written and verbal communication skills.

• Excellent organizational and time-management skills.

• Strong attention to detail and accuracy.

• Ability to prioritize multiple tasks in a fast-paced environment.

• Ability to work independently and use good judgment when resolving issues.

• Bilingual English/Spanish is preferred.

This position is best suited for someone with shipping, logistics, order coordination, and computer-based administrative experience .

This is NOT a primarily hands-on warehouse position. Candidates whose experience is limited to forklift operation, picking, loading, unloading, dock work, or physical shipping/receiving may not be the best fit.

• $20.00–$21.00 per hour

• Monday–Friday schedule

• Full-time opportunity

• Early start time

• Primarily office-based work environment.

• Opportunity to develop experience in shipping, logistics, and operations.

• Work closely with multiple departments and gain cross-functional experience.

If you have shipping or logistics coordination experience and are comfortable working with ERP/WMS systems, documentation, and multiple departments, we encourage you to apply!