Salesforce Business Analyst

Insight Global Is looking for a Salesforce Requirements Analyst to support one of our financial services clients local to Pittsburgh. This individual will be a part of their Requirements team to support a Salesforce implementation project that is currently underway. This individual will be required to gather, document, publish and validate requirements specific to the Salesforce implementation project. They will be required to have experience using Jira to capture requirements, Confluence to put together documents (sprint announcements), and have a strong background in Salesforce. The individual's day to day will be 75% meeting with multiple teams in sales/salesforce and 25% documenting.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience
• Bachelor's degree in Information Technology or related field.
• Will consider commensurate experience in lieu of education.
• 5+ years of experience in a business/requirements analyst role gathering, documenting, publishing, and validating requirements for services and stakeholders specific to Salesforce projects.
• 3+ years of experience using Jira to capture requirements
• 3+ years of experience using Confluence to document and explain work
• Self-starter and ability to work on their own to research project requirements
• Experience gathering requirements in the financial services industry


Nice to Have Skills & Experience
• Experience in an IT environment
• Formal Business Requirements training and/or certification is a plus


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.