Outreach Medical Assistant - Trueblood Med Services

Medical Assistant - Behavioral Health

At MultiCare, you're more than just a job title — you're part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you'll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

FTE: 1.0 Shift: Day Schedule: Monday - Friday

Trueblood Medical Services team provides community-based medical support to Trueblood Class Members who are enrolled in Pierce County Trueblood Element Programs including FHARPS, FPATH and OCRP with low-barrier, jail and/or community-based, and timely access to medical care, medication maintenance, and prescribing services. This position is a necessary, ancillary, safety-net to address the gaps in the Medicaid-based behavioral health system while the Trueblood Element Programs work towards establishing long-term behavioral health care for the Program's Participants. This program will ensure that eligible Program Participants have access to the health care that they deserve on their terms. Person-centered services and interventions will be provided that are equitable and racially just, using trauma-informed, harm-reduction approaches.

Position Summary

The Medical Assistant - Behavioral Health is an ideal opportunity for those seeking to be an integral part of a multidisciplinary outpatient behavioral health clinic setting. If you love variety, have a customer service attitude, and exemplify professional diplomacy, this multidisciplinary role for is you. The Medical Assistant position at MultiCare will allow you to engage with patient customers while working closely with your clinical team to provide excellent customer service and patient care.

Responsibilities

• Perform direct and indirect patient care in a clinical area, assisting medical staff with patient care and follow-up
• Utilize your knowledge towards the integration of available standards, resources, and data
• Assist with office duties as needed, applying your discretion, good judgment, and diplomacy towards the excellent office and patient care management
• Partner by implementing your service-oriented attitude, professional integrity, and solid decision-making capacities
• Effectively prioritize and apply organization and flexibility to your work duties

Requirements

• Washington State Medical Assistant-Certified (MA-C)
• Current BLS Certification
• One (1) year of clinic or hospital experience preferred

About Greater Lakes Mental Health

Greater Lakes Mental Health is part of MultiCare's Behavioral Health Network, serving more than 10,000 individuals across Pierce County each year. Providing mental health and substance use disorder treatment for adults, children and families with Medicaid coverage, Greater Lakes operates six convenient locations, including a 16-bed inpatient facility for voluntary and involuntary care. With experienced teams and robust training, caregivers help deliver recovery-oriented, trauma-informed care.

Why MultiCare?

Rooted in the local community

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Growth and education

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Well-being and support

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Living our values

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Belonging for all

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Pacific Northwest lifestyle

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $24.83 - $35.71 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.