Communications Specialist

Are we RIGHT for you The word RIGHT stands for what we VALUE Respect Invest Growth Honesty and Teamwork Why join our team Middlesex Water Company NASDAQMSEX has been an industry leader since 1897 We promote professional and personal development in a work environment that is supportive and responsive We understand the importance of our services and the individuals who uphold our reputation Joining our team means that you have a multitude of benefits that support you in and out of the workplace such as full medical dental and vision benefits 401k paid time off tuition assistance learning and development opportunities employee assistance program and more To learn more please visit Job Summary Responsible for coordinating and executing strategic communications initiatives for Middlesex Water Company and its family of companies Works under the direction of the Communications Manager andor Senior Director to develop and implement integrated communications strategies supporting corporate communications employee communications stakeholder engagement community relations investor relations digital communications crisis communications and corporate social responsibility CSRESG initiatives Utilizes modern communications tools analytics and content development techniques to support business objectives strengthen stakeholder engagement and enhance corporate reputation Plays a key role in protecting and enhancing the organizations reputation through effective storytelling stakeholder engagement executive communications support digital content development crisis communications readiness and data driven communications strategies Essential Duties and Responsibilities Using graphic design and content creation platforms eg Canva Adobe Creative Suite Microsoft Copilot creates fact sheets infographics digital assets flyers presentations announcements and multimedia content to support strategic communications objectives Under the direction of the Director of Communications assists in the creation of NJ and DE social media content calendars Coordinates develops publishes and monitors social media content across Facebook X LinkedIn and emerging platforms in support of Enterprises digital communications strategy Evaluates content performance through analytics and social listening tools to improve engagement audience growth brand awareness and stakeholder perception Supports executive leadership social media presence including content strategy content development posting performance reporting audience engagement monitoring and thought leadership positioning Tracks key performance indicators KPIs across digital communications channels and provides regular analytics reporting and recommendations to improve communication effectiveness and stakeholder engagement Updates emergency communications contact and media lists for New Jersey and Delaware Serves as tertiary emergency and crisis communications contact supporting rapid response communications stakeholder notifications municipal outreach and customer communications during emergency events #J-18808-Ljbffr