Intake Specialist

Client Intake Specialist – Above & Beyond Therapy At Above & Beyond Therapy , we believe every family deserves exceptional support on their autism journey. As one of the fastest‑growing ABA therapy providers in the country, we’re looking for a Client Intake Specialist to be the welcoming face of our organization and ensure every new client feels confident, cared for, and set up for success. Base Pay Range $25.00/hr – $30.00/hr Actual pay will be based on your skills and experience. Talk with our recruiter to learn more. What You’ll Do Be the first point of contact for new families – reaching out by phone, email, and other channels to answer questions and explain our services. Guide families through onboarding by collecting required documentation, verifying insurance information, and creating accurate client profiles. Ensure clarity & transparency around insurance coverage, eligibility, and potential out‑of‑pocket costs. Coordinate across teams so each client transitions smoothly into active services. Deliver an exceptional experience that builds trust and satisfaction from the very start. What We’re Looking For Strong communicator who enjoys talking with people and can explain information clearly. Detail‑oriented and organized – able to manage multiple clients, documents, and deadlines. Experience with customer service, healthcare, or insurance verification is a plus (but not required). Someone motivated by helping families get access to the care they need. Comfortable working with a variety of computer programs and systems beyond standard tools like Microsoft Word and Excel. Benefits Mission‑driven impact : You’ll play a vital role in helping families access life‑changing autism services. Team culture : Supportive, collaborative, and passionate teammates who care deeply about the work. Growth opportunities : As we expand nationwide, we’re committed to developing our people along the way. Medical insurance Vision insurance 401(k) Disability insurance Seniority Level Associate Employment Type Full‑time Job Function Administrative and General Business Industries Mental Health Care, Health and Human Services, Hospitals and Health Care #J-18808-Ljbffr